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Senior Engagement Officer
Sentence Management Services; Specialist Operations; Community Corrections and Specialist Operations; Brisbane
Are you passionate about justice and supporting victims of crime? Join Queensland Corrective Services (QCS) as a Senior Engagement Officer and help shape a safer Queensland.
About the Role:
At QCS, we’re committed to making communities safer through modern, evidence based correctional practices. As part of our Victims Register team, you’ll play a critical role in ensuring victims are kept informed, heard, and supported throughout the correctional journey of offenders.
Why Join Us?
This is more than a job – it’s your chance to shape how Queensland supports victims of crime and leads trauma-informed practice in justice. You’ll join a values-driven team committed to integrity, professionalism, and innovation.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Emergency & Protective Services |
| Classification | PO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/649496/25 |
| Closing date | 01-Aug-2025 |
| Job duration | |
| Contact person | Shannon Atkins |
| Contact details | Phone: 3565 7643 Access the National Relay Service |
Are you passionate about justice and supporting victims of crime? Join Queensland Corrective Services (QCS) as a Senior Engagement Officer and help shape a safer Queensland.
About the Role
At QCS, we're committed to making communities safer through modern, evidencebased correctional practices. As part of our Victims Register team, you'll play a critical role in ensuring victims are kept informed, heard, and supported throughout the correctional journey of offenders.
In this role, you will be instrumental in:
- Providing clear, timely and trauma-informed communication to registered victims
- Coordinating sensitive and complex victim-related cases
- Promoting awareness and delivering training across agencies
- Supporting culturally responsive engagement, particularly with First Nations communities
- Driving continuous improvement in how we support and inform victims
What we're looking for:
Our ideal candidate will demonstrate:
- Strong communication, case management and stakeholder engagement skills
- Experience working with victims or within the justice f
- A trauma-informed and victim-centred mindset
- The ability to interpret legislation and provide expert advice
- A relevant degree in Psychology, Criminology, Social Work, or similar
Postgraduate qualifications in practice supervision or coaching will be highly regarded.
Why Join Us?
This is more than a job - it's your chance to shape how Queensland supports victims of crime and leads trauma-informed practice in justice. You'll join a values-driven team committed to integrity, professionalism, and innovation.
We are an equal opportunity employer. People from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from non-English speaking backgrounds, are encouraged to apply.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Two permanent full-time positions available
Documents
Before applying for this vacancy please ensure you read the documents below.
