As a Direct Service Team Leader you will supervise the day-to-day practice of direct support staff in the provision of accommodation support and respite services to people with an intellectual disability and their families. You will ensure that staff practices are consistent with all relevant legislative requirements and standards, including the Queensland Disability Service Standards. As a Direct Service Team Leader you will have skills in leading and mentoring staff within an established direct support practice framework.

Job details

Principal responsibilities of this role

• Encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery for people with an intellectual disability.
• You keep yourself and teams informed about and ensure the application of relevant legislative requirements, departmental policies and service delivery practices.
• You plan for and implement regular monitoring and review of systems and processes utilised by support staff within the service delivery environment.
• Can articulate performance standards when providing assessment of direct support staff by providing constructive and incisive feedback about the work practices of individual staff with service delivery and departmental requirements.

You actively contribute and encourage relevant others to participate in support planning for people with a disability receiving services.

Work for an employer that helps vulnerable people within our community

Applications to remain current for 12 months.

Job Ad Reference: QLD/649745/25

Closing Date: Monday, 4^th August, 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 649745-25-Role Profile (Word, 809KB)