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Service Centre Manager


Child and Family; Region - Sunshine Coast and Central; Service Delivery - Child and Family; Bundaberg

As Service Centre Manager for Bundaberg Child Safety Service Centre, you’ll encourage, lead and manage your staff, enabling them to do what they do best - supporting children and families when they need it most.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO8
Workplace Location Wide Bay
Job ad reference QLD/650067/25
Closing date 05-Aug-2025
Job duration
Contact person Karen Abrahams
Contact details Phone: 0428 765 220
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Your responsibilities

In this challenging and rewarding role, you'll make an impact by:

  • empowering staff to ensure that children's safety, belonging and well-being needs are met, and that children and families are included meaningfully in the child protection process.
  • managing the service centre's corporate governance and financial management and proactive human resource management obligations.
  • working within departmental procedures and statutory, financial and administrative delegations.
  • developing genuine and enduring service delivery partnerships to enhance cross-sector participation, and support staff attendance at training and development activities.
  • actively participating in and, where appropriate, leading local area forums with government and non-government stakeholders to foster collaboration and build trust in the department.
  • Provide leadership and management in a style that is consistent with the Framework for Practice in the delivery of high-quality child protection services including the development of appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
  • Engage regularly with the local community to request feedback about the service delivery the community receives and is part of delivering, congruent with the principles of the practice framework.

Your mandatory requirements

  • It is mandatory to have a Blue Card (a current Working with Children Clearance issued by Blue Card Services) before you commence employment in this role. It is recommended that you lodge an application for a blue card as soon as possible to avoid any delays in commencement should you be offered a position with the department.
  • An Australian driver's licence, either open or P2
  • The right to work in Australia as a citizen, resident or on a current visa

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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