Legal Aid Queensland (LAQ) is seeking a motivated and organised Litigation Support Officer to join the Civil Justice Services team. This is a diverse and rewarding role that provides the opportunity to assist vulnerable and disadvantaged people while supporting lawyers in delivering high-quality legal services. At Legal Aid Queensland, we are committed to fostering a fair justice system where individuals understand and protect their legal rights. Our Civil Justice Services team practices in areas such as anti-discrimination law, consumer law, employment law, social security appeals, and National Disability Insurance Scheme (NDIS) appeals. The team also operates the Farm and Rural Legal Service and coordinates the Civil Law Legal Aid Scheme (CLLAS).

Job details

About the role

As a Litigation Support Officer, you will play a vital role in managing administrative tasks associated with case files, including opening, closing, and archiving files, as well as completing data entry and conducting searches. You will assist lawyers by preparing correspondence, drafting statements and affidavits, compiling court and other legal documents, and keeping detailed file notes. Your role will extend to coordinating meetings and conferences by scheduling appointments, booking interpreters, and arranging venues, travel, and catering. Additionally, you will prepare briefs for counsel by photocopying, indexing, and collecting necessary materials. You will also monitor accounts, process grants or aid requests, and conduct conflict checks while maintaining web systems, casework standards, and administrative processes. As the first point of contact for your area, you will respond promptly to client and stakeholder enquiries, fostering positive and inclusive service delivery.

The ideal candidate

To succeed in this role, you will demonstrate:

• Administrative experience, ideally within a legal environment, with knowledge of court, tribunal, and commission procedures related to civil law.
• Strong communication skills, with an ability to communicate clearly and concisely with clients and stakeholders.
• The ability to prioritise tasks, meet deadlines, and learn new information technology systems and organisation-specific software programs.
• A commitment to Legal Aid Queensland's values of respect, quality, and accountability, as well as promoting diversity, inclusion, and wellbeing in the workplace.

Find out more about the role and how to apply in the attached role description.

Mandatory requirements

• There are no specific qualifications required, but experience in legal administration will be highly regarded.
• Disclosure of any banning orders under s73ZN of the NDIS Act 2013 (if applicable).

Special Considerations

• The ability to work with content that may involve exposure to traumatic or sensitive materials is required, and Legal Aid Queensland provides supportive mechanisms to assist staff in managing this.
• A criminal history check and serious disciplinary history check will be conducted on recommended applicants. Conflicts of interest and any prior employment as a lobbyist within the last two years must also be disclosed.

Why work with us

As a member of the Legal Aid Queensland Community, you will receive:

• A 36.25 hour working week (full time hours)
• Generous salary packaging
• Employer super contributions of 12.75%
• Flexible working hours
• Study leave for approved work-related courses.

Find out more about working in Legal Aid Queensland here: https://www.legalaid.qld.gov.au/About-us/Careers

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Position description - AO3 Litigation Support Officer (Civil) (PDF, 145KB)
  Role Description
  
  LAQ Employee Benefits (PDF, 277KB)
  Application Kit
  
  LAQ Information Kit for Applicants (PDF, 448KB)
  Application Kit