The Senior Vendor Officer role is responsible for establishing and maintaining a good working relationship with Department of Justice (DoJ) clients, stakeholders and service providers, employing active communication on a regular basis to ensure client business needs are understood and met. Additional responsibilities include the asset management program and performance management of nominated vendors including contract management.

Job details

Your key responsibilities

• Participate in the preparation/implementation of relevant vendor and client agreements/plans ensuring agreements include performance management criteria that meets the needs of the department.
• Relationship management with ICT Service Providers and Vendors including Large Account Resellers (LAR) to ensure the department obtains value for money and avoids risk.
• Work collaboratively and effectively inside and outside the organisation to create, measure, report and improve vendor performance metrics.
• Work collaboratively with other parties in vendor selection, evaluation and transition into operational service provisioning.
• Act as first point of contact for vendor and contract performance management issues raised by stakeholders and service providers/vendors.
• Understand and complete vendor related contract extensions, significant orders, procurement, billing and undertake reporting responsibilities for these activities.

Technical skills, abilities and cultural capability

• Maintain a positive relationship with vendors and internal customers that leads to value for money and low risk service provision.
• Maintain knowledge and understanding of QLD Government procurement processes, guidelines and standards in a rapidly changing ICT environment.
• Provide advice, analysis and reports in writing relating to supplier/vendor performance and adherence to agreed performance metrics as outlined in a range of enterprise contracts.
• Prepare memos, advice, reports and submissions.
• Performs other essential duties and tasks specific to the position as would be reasonably required.
• This role requires you to work autonomously in a specialist team and requires you to liaise with and build productive relationships with stakeholders across the branch.

Applications to remain current for 12 months.

Job Ad Reference: QLD/651275/25

Closing Date: Tuesday, 12^th August, 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 651275-25-Applicant Information Guide (Word, 359KB)
  
  
  651275-25-Role Profile (Word, 335KB)