At the Office of Industrial Relations, we improve work health and safety in Queensland and help to reduce the risk of workers being killed or injured on the job; develop and enforce standards for electrical safety in Queensland; regulate workers’ compensation; and support improved productivity and fairness in Queensland workplaces. We also provide a range of business and corporate services.

The Specialist Family Support Officer (SFSO) works in a small team to provide clinical support services including brief traumatic-bereavement counselling and case coordination to people impacted by work-related fatalities, serious injuries, or terminal illness prognoses.

Please refer to role profile for full details.

Job details

At the Office of Industrial Relations, we improve work health and safety in Queensland and help to reduce the risk of workers being killed or injured on the job; develop and enforce standards for electrical safety in Queensland; regulate workers' compensation; and support improved productivity and fairness in Queensland workplaces. We also provide a range of business and corporate services.

The Specialist Family Support Officer (SFSO) works in a small team to provide clinical support services including brief traumatic-bereavement counselling and case coordination to people impacted by work-related fatalities, serious injuries, or terminal illness prognoses. The SFSO promotes the psychosocial needs of impacted families across various OIR departments and considers linking with relevant stakeholders to maintain seamless referral pathways that aim to minimise the impact of secondary trauma and promote holistic psycho-social wellbeing.

Working closely with the Investigation Liaison Support Officers (ILSO) who support families through complex investigation and legal processes, the SFSO reports to the Manager, Coronial and Family Liaison Service (CFLS) who has qualifications in social work or psychology.

Key responsibilities include:

• providing an initial, trauma-informed, culturally appropriate, and high-quality psycho-social assessment and intake response to newly bereaved and impacted families
• maintaining an ongoing case coordination response for more clinically complex presentations
• participating in team case-coordination meetings with ILSOs and the manager, CFLS to ensure the delivery of the most appropriate response to the unique psychosocial context of each family.
• undertaking research and make clinical recommendations on contemporary, contentious, sensitive, and emerging issues within the scope of the role.
• preparing high level reports, communications, correspondence, and briefing papers with a clinical and psychosocial sensibility
• providing clinical, trauma sensitive focused advice on policy development, practice issues and the systemic interplay across various OIR departments and with broader government and non-government stakeholder engagement.

The role will expose you to confronting and distressing content and OIR will support you with relevant professional supervision and access to our employee assistance program. Applicants should consider this context and their personal resilience and coping strategies for longevity in the position.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 651509-25-Applicant Information Guide (PDF, 298KB)
  
  
  651509-25-Role Profile (Word, 379KB)