This is an outstanding opportunity for an experienced Project Director to manage a large-scale project to replace Legal Aid Queensland’s (LAQ’s) core business system, LAQ Office. This is an important technology project that requires the expertise of an experienced project manager. This role will lead this complex project from procurement to implementation.

Job details

About us

Our vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

About the role

As Project Director, you will manage a large-scale project to replace Legal Aid Queensland's (LAQ's) core business system, LAQ Office. This is an important technology project that requires the expertise of an experienced project manager. The business case and project artifacts have been prepared and funding has been secured for this 2-year project. This role will lead this complex project through procurement to implementation.

In this role you will:

• Manage the Legal Services System (LSS) Project to replace LAQ's customer relationship management (CRM) system.
• Establish the project team including the appointment and onboarding of project resources.
• Manage the project team to achieve results while fostering a positive culture.
• Manage the procurement, evaluation and selection of the CRM provider and manage the engagement process.
• Manage the project in accordance with the project plan, benefits realisation plan, communication and stakeholder management plan, and risk management plan.
• Monitor project progress and proactively manage risks throughout the project lifecycle.
• Manage the change to provide a smooth transition and adoption of the new CRM.
• Provide advice to the Project Executive Director about project risks, timeframes, resourcing and budget.
• Prepare briefing notes, reports and other project artifacts to the LSS Project Board.
• Build and maintain relationships with key internal and external stakeholders.
• Oversee resource allocation and monitor the budget to ensure costs are contained within budget parameters.
  
  

Working for Legal Aid Queensland

We're committed to looking after you – professionally, financially and socially. Our wide range of benefits allow you to work flexibly and maintain your wellbeing while supporting you to make a positive impact on the lives of Queensland's most disadvantaged people.

We offer:

• 36.25 hour full-time working week
• Flexible working arrangements
• Generous salary packaging - up to $30,000 FBT exempt which includes your taxable income tax and increases your take home pay
• Novated leasing options 
• Annual rewards and recognition
• Commitment to cultural safety
• Free confidential counselling sessions for you and your immediate family

See the attached LAQ Employee Benefits to see more benefits.

To apply please provide:

• a cover letter (maximum 2 pages) addressing how you meet the Success criteria (Knowledge, skills and experience), in line with the “Key responsibilities”.
• your resume/CV that details your relevant experience, work history and qualifications; and
• the names of two referees.

Contact:

Remy Bull – Principal Consultant – Email: remy.bull@legalaid.qld.gov.au  

Closes 11:59pm, Thursday 14 August 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applying for a role at Legal Aid Queensland (PDF, 441KB)
  Application Kit
  
  LAQ Employee Benefits (PDF, 277KB)
  Application Kit
  
  Position description - Project Director LSS (PDF, 406KB)
  Role Description