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Senior Officer (System Support and UAT)
Service Innovation and Systems; Customer Services; Customer Services Safety & Regulation; Carseldine
Are you looking to join a forward-thinking team? Want to have the opportunity to help shape the future of service delivery? We are on the lookout for expressions of interest for Senior Officer (System Support and User Acceptance Testing) roles, where you will be the driving force behind the seamless delivery of Information Technology Services!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/652465/25 |
| Closing date | 18-Aug-2025 |
| Job duration | Temp relief opportunities over the next 12 months |
| Contact person | Brett Blackburn |
| Contact details | Phone: (07) 3066 4460 Access the National Relay Service |
Some of your responsibilities will include:
• Provide advice and support to various stakeholders, including staff, managers, customers, and government agencies.
• Collaborate with users and IT support to resolve issues and implement changes.
• Maintain data accuracy by investigating and cleansing databases.
• Contribute to the development and improvement of internal operating processes, procedures, User Acceptance Testing, and general administrative functions.
• Identify, resolve and report on system issues and trends. Use trend data to identify improvement opportunities.
• Maintain reliability and effectiveness of Registration & Licensing service delivery systems by undertaking user acceptance test for technology-based system changes and projects in scheduled releases as required.
We are seeking expressions of interest for relieving opportunities within the team over the next 12 months. Please note, suitability is not a guarantee of employment, but rather when an opportunity for relief arises, you may be contacted.
Former Customer Services Branch - Department of Transport and Main Roads This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Temporary relief opportunities available over the next 12 months. These opportunities may run from a minimum of 2 weeks, up to several months at a time.
Documents
Before applying for this vacancy please ensure you read the documents below.
