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Senior Case Manager
Magistrates Courts Service; Queensland Courts Service; Courts and Tribunals; Mount Isa
• Provide information and advice to court users and stakeholders about all programs and supports available through Courts Innovation Program.
• Manage a case load of participants with complex and multiple needs in line with program and organisational standards with oversight from the Team Leader.
• Assess the risk and needs of participants and develop case management plans, including intervention strategies to ensure participants engage with appropriate support and treatment services with oversight from the Team Leader.
• Develop and maintain effective relationships with stakeholders, including government and non-government organisations to initiate, negotiate and facilitate linkages and access for participants to a range of appropriate services in line with program requirements.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Psychology, Counselling & Social Work |
| Classification | AO5 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/652787/25 |
| Closing date | 28-Aug-2025 |
| Job duration | |
| Contact person | Jake Duffill |
| Contact details | Mobile: 0483 338 749 Access the National Relay Service |
In this role you will have the opportunity to be an integral part of the court-based program Court Link, based in Mount Isa. Court Link is an integrated court assessment, referral, and support program. Court Link assists participants by connecting them with treatment and support services to address housing, employment, drug and alcohol, health, and other social needs.
As a Court Link Senior Case Manager, you will be responsible for the assessment and case management of participants with complex needs on the program including the provision of interventions to address issues related to offending behaviour. You will also be responsible for making community referrals for those participants who are not recommended for case management. The role will also coordinate and negotiate the delivery of a range of services requiring the maintenance of strong linkages with the community services support sector and will provide information to the courts regarding the assessment, intervention, and engagement of people with Court Link that may assist in bail and sentencing decisions.
In this role you will also provide information to court users and stakeholders about all programs and supports available through the Courts Innovation Program, to support individuals to access the assistance they need to address the underlying causes of their offending behaviour.
Applications to remain current for 12 months.
Job Ad Reference: QLD/652787/25
Closing Date: Thursday, 28th August 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
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