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Client and Program Manager
Delivery; QBuild; Public Works; Mackay
Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now!
Join us for an exciting career opportunity as a permanent Client and Program Manager at QBuild, where you'll lead strategic customer engagement and program delivery across the Central Queensland Region.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Project Management |
| Classification | AO8 |
| Workplace Location | Mackay region |
| Job ad reference | QLD/653751/25 |
| Closing date | 26-Aug-2025 |
| Job duration | |
| Contact person | Wayne Pavey |
| Contact details | Phone: 0419 656 276 Access the National Relay Service |
QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.
About the role
You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing strategic leadership in customer relationship management and program delivery across Central Queensland.
Duties and skills involved:
- Ability to lead and manage a customer-facing team to ensure accountability, quality, and satisfaction for all QBuild services delivered across the Central Queensland Region
- Ability to develop and implement methodologies for capturing and delivering customer requirements, focusing on customer satisfaction, value for money, and efficient planning of work requirements across financial years.
- Oversee the coordination and management of building construction and maintenance projects, ensuring alignment with client scope, time, cost, quality, and QBuild profitability targets.
- Foster strong customer relationships through continuous engagement, effective communication, and stakeholder management, while driving negotiations with consultants, contractors, and local authorities to deliver value-for-money outcomes.
- Ability to provide leadership, mentoring, and professional development to a team of approximately 20 staff, ensuring high performance, integration of customer-facing roles, and adherence to quality assurance and contract management standards.
How do I apply?
All applicants must be eligible to work in Australia.
Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:
- Resume
- Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.
If you have any questions about the position or your application please contact Wayne Pavey A/Regional Directorr CQ on 0419 656 276 or Wayne.Pavey@epw.qld.gov.au
Applications to remain current for 12 months.
Job Ad Reference: QLD/653751/25
Closing Date: Tuesday, 26 August 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
