Former Customer Services Branch -TMR
This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.

We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in Warwick, in a casual capacity.

Job details

As a Driving Examiner you will:

• Conduct driving assessments to determine the competency of applicants for all classes of driver's licence held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
•Demonstrate knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.
• Hold the ability to work independently and unsupervised on a regular basis.

Possession of a Heavy Rigid (HR) class driver licence, held for a minimum of 12 months is mandatory for this role, with HC & R as highly desirable.

Please refer to the Role Description for further information.

Job Ad Reference: QLD/654842/25

Closing Date: Monday, 01 September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 654842 25 Role Description v1.0 (Word, 296KB)