Caseworkers provide professional intervention to young offenders subject to youth justice intervention, with the aim of reducing re-offending.

Job details

Mandatory qualifications

• It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree. (See the mandatory qualifications information section in the attached role profile regarding other recognised degrees).
• Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “C” Class driver's licence. Officers are required to drive government vehicles as a part of their day-to-day work.
• This role is designated as Regulated employment as the position provides support services to children and young people and therefore will require a valid Blue Card to be linked with the organisation prior to starting.
• While the position is based Townsville, travel within the region for site visits and to other regional/departmental offices may be required in this role. This may include overnight stays.
• Caseworkers are required to be available to be rostered to attend Childrens Courts convened on Saturdays and public holidays.

Key responsibilities

As a Caseworker, you will specifically:

• Work effectively within a statutory environment to manage the dual roles of monitoring young offenders' compliance with Court orders and intervening to address issues that place them at risk of re-offending.
• Proactively work to reduce re-offending using culturally appropriate, collaborative and evidence-based assessment and intervention skills, processes and programs including restorative justice activities.
• Work collaboratively as part of a team including a range of internal and external stakeholders, to achieve positive outcomes for victims, young offenders, their families, and the community.
• Prepare and present verbal and written reports to the Childrens Court on behalf of the Chief Executive. Conduct pre and post court interviews, prepare quality presentence reports, affidavits, and other relevant documentation to support best practice outcomes for young people in the justice system.
• Undertake record keeping and information management tasks to ensure accountability.
• Actively participate in a range of continuing professional development activities to continuously improve your ability to contribute to organisational goals, including training, supervision, and relevant accreditation.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

Applications to remain current for 12 months.

Job Ad Reference: QLD/655098/25

Closing Date: Tuesday, 2nd September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 655098 25 - Role Description (Word, 871KB)
  
  
  655098 25 - Candidate Information Package (PDF, 300KB)