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Senior Human Resource Advisor
SEQ North; Customer Services; Customer Services Safety & Regulation; Carseldine
Are you a seasoned HR professional looking for an engaging and dynamic role? We are seeking a talented individual to join our team as a Senior Human Resources Advisor.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | HR & Industrial Relations |
| Classification | AO6 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/655327/25 |
| Closing date | 09-Sep-2025 |
| Job duration | |
| Contact person | Paul Singh |
| Contact details | Phone: 07 3066 0243 Access the National Relay Service |
Former Customer Services Branch - TMR. This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
As a key member of the team, you will be responsible for providing expert advice and recommendations to the Regional Director, managers and employees within the region on a wide range of complex human resource and change management issues as required.
Some of your responsibilities will include:
- Provide expert HR advice to regional employees and management which focuses on reaching solutions.
- Provide strategic human resource advice concerning significant human resource management and organisational change issues.
- Educate, coach, and enable line managers to support their ongoing responsibility for effective and proactive people management within the Region.
- Develop, negotiate, and maintain relationships and partnerships with key internal and external stakeholders including Regional Director, managers, employees, Divisional and Corporate HR.
- Present concise, high quality and timely correspondence and submissions of a complex nature on the full range of people management issues within the Region.
What you will need to have:
- Demonstrated effectiveness in the provision of a high-quality HR consultancy service delivering expert advice to management and employees on significant human resource management and change management issues.
- Demonstrated ability to develop strong client and stakeholder relationships in a customer service delivery environment.
- Highly developed analytical and diagnostic skills with the demonstrated ability to formulate, negotiate and implement proactive strategies to support management in the ongoing development of a positive and high performing workplace.
- Highly developed oral, written and interpersonal communication skills with particular emphasis on consulting, liaising and negotiating with a wide range of clients and the preparation of high quality, concise and timely submissions to management
- Demonstrated knowledge and developed expertise in the application of contemporary human resource management legislation, enterprise agreements, awards, policies, and practices to achieve business outcomes
- In addition, this role requires the leadership capabilities of an Individual Contributor as outlined in the Leadership competencies for Queensland booklet.
What We Offer:
- Work and Life balance, including 'flex time' and flexible work arrangements with a working from home option.
- Convenient northside location with ample parking and public transport nearby.
- The chance to make a significant impact within a dedicated team.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Generous leave including:
o 4 weeks annual leave
o 2 weeks sick leave per year
o Long-service leave after 7 years
o Salary sacrificing
o Parental leave
o Generous superannuation
We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
Job Ad Reference: QLD/655327/25
Closing Date: Tuesday, 9 September 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
