Are you passionate about property management and ready to make a difference in the public sector?

As a Property Leasing Officer, you’ll play a key role in managing TMR’s residential rental portfolio—liaising with tenants, agents, contractors and stakeholders to ensure properties are maintained and managed in line with policy and legislation. From tenancy management to property maintenance, this is your opportunity to contribute to a dynamic team delivering essential services across Queensland.

Job details

As a Property Leasing Officer in the Agents Team, you will provide support across a broad range of property management functions to ensure effective and efficient delivery of property services in respect of the management of TMR's residential rental portfolio by liaising with tenants, agents, contractors and key stakeholders to ensure departmental properties are managed in accordance with policy and legislative requirements.

Some of your responsibilities will include:
• Undertake direct tenancy management activities:
-Respond to tenant requests and enquiries regarding residential rental properties.
-Correspond with tenants, agents, contractors, councils, departmental staff and other government agency representatives. Resolve minor disputes and matters as they arise.
-Draft and place advertisements for rentals, conduct open house viewings for vacant properties and routine inspections during tenancies.
-Interview prospective tenants, process tenancy applications and prepare documents for approved tenancies.
-Issue various notices in accordance with legislation
-Manage the vacate process and represent the department in QCAT, if required.
• Undertake property maintenance activities:
-Prepare documentation in relation to inspections, repairs and maintenance on rental properties, this can include but not limited to work orders, procurement documentation and approval documents.
-Allocate jobs to the appropriate tradespeople and ensure that maintenance has been carried out in accordance with the work order and to a satisfactory standard.
-Understands legislative, compliance, and safety standards which apply to rental properties and ensure they are met.
-Review invoices received to ensure they are accurate and compliant before sending through for approval to pay.
• Participate in the afterhours on call roster.

To thrive in this role, you will need to demonstrate the following:
• Ability to multitask and manage conflicting priorities efficiently and effectively.
• Keep abreast of legislative changes and safety standards that impact the property management function particularly with regard to rental properties.
• Develop and maintain effective relationships with clients and stakeholders (including internal and external TMR customers).
• Accurate and efficient administrative skills are essential.
• Actively participate in performance conversations to build and support a culture of performance improvement.

Additional Benefits this role offers:
• Work and Life balance, including 'flex time' and flexible work arrangements and a working from home option.
• Beautiful Carseldine location surrounded by native bush with ample parking, just over 10 minutes to the M1 and close to public and active transport.
• Work with a supportive team, with a high level of training and development invested in each staff member
• Generous leave and superannuation

Joining the Agents team will give you a down-to-earth working environment with a highly skilled and collaborative team, along with competitive remuneration, training and benefits. There will be a wide range of opportunities for you to grow and develop your skills and progress your career. So, if you love working in a dynamic and ambitious environment, our team is for you.

Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  655411 25 - Role Descripiton (Word, 493KB)