We are seeking a dedicated Principal Privacy Officer to support the Manager in ensuring that QBCC adheres to all relevant privacy laws and regulations. In this important role, you will assist with the investigation of privacy complaints, helping to maintain the integrity and confidentiality of sensitive information. You will also play a key role in delivering privacy training and awareness sessions to internal stakeholders, fostering a culture of compliance across the organisation. The ideal candidate will be detail-oriented, possess strong investigative skills, and have a solid understanding of privacy frameworks and legislation. If you are passionate about protecting personal information and enjoy working collaboratively to uphold privacy standards, apply today!

Job details

Work flexibly from either Brisbane or one of our regional centres; Cairns, Gold Coast, Mackay, Maryborough, Rockhampton, Toowoomba, Townsville, Sunshine Coast *Based on office avalibility.

The successful candidate will also have the option to engage in a work from home arrangement that suits the team under an approved Flexible Work Arrangement.

Key Outcomes and Accountabilities

• Investigate and respond to privacy complaints and matters escalated to QBCC, in line with the Information Privacy Act 2009, QBCC Privacy Policy and Data Breach Policy and Data Breach Response Plan.
• Provide impartial and forthright privacy advice to support compliant business projects/initiatives, including conducting Privacy Impact Assessments in relation to same.
• Develop and deliver training and guidance to QBCC staff relating to conducting Privacy Impact Assessments.
• Prepare written responses, reports and ad hoc advice relating to the management of privacy complaints and breaches in line with the relevant policies and procedures.

Please refer to the Position Description for further Key Outcomes and Accountabilties.

Candidate Attributes

1. Supports shared purpose and direction, demonstrating an understanding of the work environment and contributions to the development of plans, strategies and team goals.
2. Demonstrates privacy complaints management experience, or regulatory complaints management experience, including ability to engage stakeholders showing judgement, intelligence, and high level interpersonal, consultative, negotiation and mediation skills.
3. Demonstrates ability to develop and deliver training to targeted audiences, tailoring communication style and message, accordingly, including monitoring and reviewing effectiveness and identifying opportunities for improvement.
4. Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency and ensuring privacy risks mitigation is prioritised at all times.
5. Demonstrates responsiveness to changes in customer and stakeholder needs and expectations and commitment to building and sustaining positive relationships with team members, stakeholders and customers.

How to Apply (via Smart Jobs only)

Please provide a current resume including two referees, and cover letter (maximum 2 pages) outlining your skills and experience aligned to this position and Candidate Attributes listed.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Principal Privacy Officer AO6 Position Description (PDF, 642KB)
  Role Description
  
  QBCC Information for Applicants - May 2025 (PDF, 531KB)
  Information Package for Applicants