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Senior Systems Administrator
Technology Services; Information Technology Services; Corporate Services; Brisbane City
As the Senior Systems Administrator you will be a senior technical resource as part of a team responsible for coordinating and providing operational third tier IT infrastructure maintenance and support for the Department of Justice.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO6 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/656543/25 |
| Closing date | 09-Sep-2025 |
| Job duration | |
| Contact person | Gary Kupfer |
| Contact details | Phone: 0436 014 160 Access the National Relay Service |
Your key responsibilities:
• Provide feedback to clients and management regarding the status of problems and service requests to ensure that agreed service levels and client service standards are achieved.
• Undertake change management activities associated with infrastructure provisioning.
• Analyse, advise, recommend and plan maintenance upgrades or enhancements requests for the Departmental IT infrastructure. (SFIA: ITOP 4).
• Research problems and resolve issues to ensure reliable and available services.
• Provide third level support and maintenance of the Departmental IT infrastructure.
• Understand client's business drivers and contribute to client relationships by assisting in the performance analysis of client's infrastructure environments and making recommendations for improvement.
• Undertake the development and maintenance of procedures and guidelines to ensure continuous improvement of ITS operations.
• Participate in the development, design, implementation and evaluation of whole of Government IT related initiatives.
• Provide and maintain timely, client focused network, problem and service management for IT services and facilities.
• Provide mentoring and support to more junior engineers and support technicians in the appropriate use and support of technologies.
Applications to remain current for 12 months.
Job Ad Reference: QLD/656543/25
Closing Date:Tuesday, 9 September 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
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