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Social Media Communications Officer
Change & Engagement; Communications Culture & Engagement; Regional Services; Toowoomba
Join a team of media, communications and marketing professionals who are dedicated to keeping Queensland safe and informed. You will be joining a network of Regional Social Media Communications Officers working across Queensland to support their local police by driving and creating on-line content, directly accessing and engaging with communities on-line, and expanding and developing their local police digital presence helping to keep local communities informed, engaged and promoting the Queensland Police Service.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Marketing, PR & Communication |
| Classification | AO4 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/656790/25 |
| Closing date | 10-Sep-2025 |
| Job duration | |
| Contact person | Jess Hnidec |
| Contact details | Phone: 3364 6844 Access the National Relay Service |
Your key accountabilities
The core capability requirements for this role are:
- Support the development and implementation of the organisation's social media engagement strategy, style guidelines and governance procedures to achieve effective online engagement with Queensland communities.
- Develop and design engaging social media content for varying online audiences.
- Proactively engage in online discussion across varying social media platforms to promote crime prevention initiatives, maintain community confidence and provide information on public safety matters to reassure community members.
- Work collaboratively with the QPS digital intelligence, Media and Public Affairs and Crime Prevention teams to execute operational and organisational objectives.
- Support the moderation of high-priority social media content published across QPS platforms.
- Educate and provide social media training to relevant internal staff to ensure consistency of tone and approach to social media engagement.
- Represent the Media and Public Affairs Group and the QPS at meetings with clients and stakeholders of the QPS.
Role Requirements
Qualification
- Applicants with formal qualifications and/or experience in communications, media and/or marketing will be favourably considered
Other
- The business unit may schedule some duties outside of business hours.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
