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Senior Case Manager


High Risk Offender Management Unit; Community Corrections; Community Corrections & Specialist Operations; Aitkenvale

The High Risk Offender Management Unit (HROMU) team based in the Brisbane and Townsville regions is responsible for the supervision of offenders subject to a supervision order pursuant to the Dangerous Prisoners (Sexual Offenders) Act 2003 (DPSOA) residing throughout Queensland. It comprises of the following work groups:

• HROMU Strategic Risk and Support, including the Clinical Support Unit.
• HROMU Operations SEQ, operating from Wacol.
• HROMU Central to Far Northern, operating from Townsville.
• The Electronic Monitoring and Surveillance Unit (EMSU), responsible for the Statewide GPS monitoring of DPSOA offenders and offenders subject to Parole Supervision.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification PO3
Workplace Location Townsville region
Job ad reference QLD/657887/25
Closing date 16-Sep-2025
Job duration Backfill until 31/07/26 (with possible extension)
Contact person Jessica Anions
Contact details Phone: 0744305200
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• The Senior Case Manager ensures a high level of community safety through the case management of offenders within the community who are subject to Supervision Orders issued in accordance with the Dangerous Prisoners (Sexual Offenders) Act 2003. Senior Case Managers will manage a caseload of offenders subject to Supervision Orders in accordance with their assessed risks and needs and maintain high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.
• The offender cohort have been convicted of serious sexual offences, committed against adults and/or children and who present with various complex clinical diagnoses and diverse cultural backgrounds.
• The primary goals for the Senior Case Managers are to ensure community safety by effectively identifying and manage risk of sexual re-offending, engage with a wide variety of stakeholders to secure suitable reintegrative opportunities for offenders and work closely with the leadership team to effectively oversight case management activities.

The essential requirements for this role are:

• Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
• Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision making skills prior to seeking management validation.
• Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.
• Communicate professionally and engages with respect with colleagues, offenders, management and stakeholders. Experience in working collaboratively with people from diverse cultural backgrounds.
• Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

Mandatory Requirements:

• Possession of a degree relevant for the human services or criminology field such as Law, Justice, Humanities, Psychology, Social Sciences,
• Social Welfare, Health, Education, Business and Aboriginal & Torres Strait Islander Studies.
• Professional development & training relevant to the role & district location will be required.
• Business travel may be required therefore possession of a C class licence is a requirement.

How to apply:

• A cover letter (1-2 pages maximum) outlining how your knowledge, skills and experiences make you a competitive candidate against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability within the context of the essential requirements ‘role fit' and responsibilities described under ‘about the role'.
• Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your resume and contact the selection panel chair to discuss.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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