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Transition and Post Care Support Officer


Child and Family; Region - North Queensland; Service Delivery - Child and Family; Mackay

The Transition and Post Care Support (TPCS) Officer provides direct support to young people with a care experience aged 15-21 years with complex support needs (e.g. disability, significant mental health concerns and/or high-risk behaviours) who are most at risk of homelessness as they transition to adulthood and post-care. Your work will focus on the development of protective independent living skills, family and support networks and access to necessary specialist supports relevant to the young person’s risks and needs.

The TPCS Officer works in collaboration with Child Safety staff, government and non-government agencies to improve young people’s quality of life, achieve stability in their living situation, and increase their involvement in schooling, employment, their family, culture and community.

Job details

Position status Permanent
Position type Part-time
Occupational group Community Care
Classification AO5
Workplace Location Mackay region
Job ad reference QLD/657958/25
Closing date 16-Sep-2025
Job duration
Contact person Amanda Taylor
Contact details Phone: 4796 6500
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As a TPCS Officer you will:

  • Provide specialist transition from care support that identifies and appropriately responds to the complex support needs of high-risk young people who are at risk of homelessness based on the principles of the Strengthening Families Protecting Children Framework for Practice and the core elements of the Aboriginal and Torres Strait Islander Child Placement Principle.
  • Promote and facilitate involvement of the young people in goal setting and planning for their transition while supporting their connection to family, culture and community.
  • Organise the provision of specialist services that address high risk and complex needs of young people and assist with the development of young people's independent living skills with a central focus on enhancing capacity to maintain safe and stable housing aid their wellbeing and post-care outcomes and reducing their risk of homelessness.
  • Consult and develop relationships with government and non-government agencies including Queensland Health, Youth Justice, Office of the Public Guardian, Department of Housing and Public Works, and the National Disability Insurance Agency to ensure efficient, effective and financially supported service delivery.
  • Collaborate with regional line manager and senior program officer within a hub and spoke model ensuring continuous quality improvement and alignment with regional and programmatic priorities and identify opportunities for outcome improvement when supporting young people transitioning from care.
  • Use specialist transition practice knowledge to contribute to improvements in service delivery and enhance workforce capacity in child safety and external agencies.
  • Maintain sound, accountable and legislatively compliant record keeping relevant to service delivery including contribution to programmatic data reporting systems.

Job Ad Reference: QLD/657958/25

Closing Date: Tuesday, 16th September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

This is a part-time position. 50.75 hours per fortnight, 0.7 FTE

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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