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Program Delivery Officer Level 2


Townsville Correctional Complex; Custodial Operations; Statewide Operations; Stuart

Queensland Corrective Services (QCS) are seeking motivated practitioners to undertake the role of our new Domestic and Family Violence Program Delivery Officer (DFV-PDO). You will be part of a team of program facilitators who will codeliver QCS’ endorsed Disrupting Family Violence Program (DFVP) within custody.

The DFVP has been expanded to deliver across a new site, namely, the Townsville Correctional Centre. You will work within a highly clinical team who are passionate about reducing the rate of Domestic and Family Violence (DFV) through QCS’ suite of interventions.

The ideal applicant will have a strong background in working with persons who have committed, or been affected by DFV, possesses the attributes to elicit behavioural changes through offending programs, and an ability to work alongside other specialist units to reduce the rate of recidivism within Queensland.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Psychology, Counselling & Social Work
Classification PO3
Workplace Location Townsville region
Job ad reference QLD/658375/25
Closing date 18-Sep-2025
Job duration 30 June 2026 with possible extension
Contact person Renee Craft
Contact details Phone: 44305223
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Mandatory requirements

• The possession of a tertiary qualification in psychology, social work, education or behavioural sciences.
• Membership or affiliation with a relevant professional association will be highly regarded.
• For Program Delivery Officers specialising in the delivery of violence and sexual offending programs you will be provided with training in the use of relevant assessment tools (appropriate treatment. This training is a mandatory requirement following appointment to a PDO position.

The primary accountabilities of the Program Delivery Officer (Level 2) include:

• Participate in planning activities to ensure prisoners have timely access to appropriate programs and interventions
• Co-facilitate moderate and high intensity general, violence and sexual offending programs to prisoners
• Administer appropriate assessments to prisoners and prepare prisoners for offender intervention programs
• Ensure offender program activities are consistent with evidence-based practice and deliver offender intervention programs in accordance with operational plans
• Monitor progress of prisoners during programs and related activities and report on progress
• Comply with program management procedures, standards and guidelines
• Identify and respond appropriately to risks arising from offender assessment and management
• Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to prisoner management
• Participate in case management activities as required for prisoners assessed as requiring program participation
• Provide timely information to relevant sites in relation to each prisoner's participation in programs for case management
• Monitor offender management files and programs to ensure continuity and consistency, ensuring records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current
• Ensure maintenance, accuracy and appropriateness of records and intervention reports for appropriate authorities
• Maintain program data, analyse assessment results and record information
• Provide advice to relevant officers regarding prisoner program suitability and/or other intervention activities
• Contribute to case management and sentence management activities for prisoners
• Support, coach and develop staff to effectively conduct their duties and identify opportunities for supporting colleagues in the effective delivery of programs
• Completion of Agency Supervisor and program facilitator training
• Provide supervision in accordance with Accountability Standards and QCS supervision model/approach
• Ensure the timely provision of program participation reports and advice to courts, parole boards and other agencies regarding prisoners progress in intervention
• Promote value of offender programs through effective collaboration with internal and external professional networks
• Develop productive relationships with service providers and the community generally to enhance the community's regard for offender programs
• Ensure the safety and security of self and others and the security and confidentiality of QCS property and information.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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