Translink is seeking a Manager (Passenger Transport Operations) to lead a high performing team in a dynamic, fast-paced environment. This key leadership role involves overseeing the delivery of vital frontline transport services and contracts, while building strong relationships with stakeholders, operators, and the local community.

Job details

We are looking for a Manager (Passenger Transport Operations) to lead a high performing team in a dynamic and fast-paced environment. In this pivotal leadership role, you will drive the delivery of essential frontline transport services and contracts, while fostering strong partnerships with stakeholders, operators, and the local community. This is a unique opportunity to influence meaningful transport outcomes across Queensland—no two days will be the same.

Some of your responsibilities will include:
• Lead a local team, managing resources, finances, and staff performance.
• Drive a culture of collaboration, open communication, and continuous improvement.
• Oversee the delivery and regulation of passenger transport services, including the School Transport Assistance Scheme.
• Manage passenger transport service contracts
• Act as a regulator, ensuring adherence to legislation and standards through education and enforcement.
• Support emergency response efforts, including during natural disasters.
• Foster strategic partnerships with local stakeholders, operators, and other agencies to explore and promote local transport solutions.
• Provide expert advice to customers and industry on legislation, policy and operational delivery, and manage complex complaints or compliance issues
• Participate in the development and delivery of business plan and assisting with compliance planning activities.

We are looking for a people-focused leader who:
• Thinks strategically and aligns team efforts with broader community and organisational goals.
• Builds and maintains productive relationships across government, industry, and community.
• Develops, supports, and empowers team members to achieve high-quality results.
• Demonstrates strong governance, sound decision-making, and a commitment to public service integrity.

Mandatory Requirements:
• Current C class driver licence.
• Willingness to travel within Queensland, and if required, work outside of normal hours during emergencies.
• Criminal history check prior to appointment.

If this sounds like your opportunity, we encourage you to apply today!

To be considered for this vacancy, you must follow the ‘How to Apply' instructions in the role description including providing a response to the target questions

Applications will remain current for 12 months.

Job Ad Reference: QLD/658686/25

Closing Date: Friday, 19 September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  658686 25 Role Description (Word, 555KB)
  Role Description