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Business Support Officer


North Queensland Region; Program Delivery & Operations; Infrastructure Management and Delivery; Multiple locations

Join the Bruce Highway Targeted Safety Program and be part of an exciting infrastructure safety improvement initiative for the Bruce Highway. We’re building a continuous applicant pool to support this vital program. While applications are welcome at any time, the first round of recruitment will close on 24 September 2025.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Wide Bay,Far North Qld,Townsville region,Mackay region,Rockhampton region
Job ad reference QLD/658921CAP/25
Closing date Ongoing
Job duration
Contact person Sallyanne Lawson
Contact details Phone: 07 4421 8914
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The Australian and Queensland governments have jointly committed $9 billion - an 80:20 funding arrangement - for the Bruce Highway Targeted Safety Program (BHTSP), marking the largest single investment in the highway to date. This initiative aims to reduce crash severity and frequency, particularly between Gympie and Cairns, through measures such as wide centre line treatments, audio tactile line marking, intersection upgrades, rest areas, pavement strengthening, overtaking lanes, and upgrades to narrow structures, with completion targeted by 2030. It builds on over $6 billion in planned investment under the Queensland Transport and Roads Investment Program (QTRIP) 2024-25 to 2027-28. Project prioritisation will be guided by the Bruce Highway Advisory Council and both levels of government, with a corridor-wide fatigue management strategy informing rest area and stopping place upgrades.

Benefits
- Annual health & wellbeing reimbursement of $109.40
- Mackay/Townsville/Cairns: 5 weeks annual leave + 14% annual leave loading
- Gympie/Bundaberg/Rockhampton: 4 weeks annual leave + 17.5% annual leave loading
- Locality allowance
- Corporate discounts from a range of leading private health companies
- Further learning and development support available through the Study and Research Assistance Scheme (SARAS)
- Relocation assistance

The Role
In the role of Business Support Officer, you will provide executive assistance to management and high-level administrative support duties as part of the Program Support team including utilising a broad range of computer software programs and information management systems and databases, ensuring compliance with appropriate organisational policies and procedures.

Some of your responsibilities will include:
- Provide high-level executive support to management including diary and email management, coordinating meetings and meeting papers, and travel arrangements. Including assisting in the coordination of Ministerial briefs, discussion papers and general local government correspondence items.
- Maintain effective time management practices for management including managing diary appointments, prioritising correspondence and preventing unnecessary interruptions and screening telephone calls.
- Liaise with officers at all levels of the department, other government agencies, educational institutions and organisations, the private sector and community representatives.
- Coordinate and support the administrative operations of the project's leadership team through minute taking, report collation, correspondence tracking, database - Coordinate travel arrangements in line with Departmental policies, reconcile financial transactions (including corporate credit card payments), and assisting with fleet management.
- Support the delivery of events and including function room bookings, travel arrangements and catering.
- Ensure operational practices and standards of service and performance comply with Departmental, Regional and District policies, legislation (incl. WH&S) and governance obligations.
- Assist in the development of local work practices to meet project office needs and to ensure compliance requirements are met. 

Applications to remain current for 12 months. 

Job Ad Reference: QLD/658921CAP/25
Closing Date: Ongoing

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are multiple positions in various locations.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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