Queensland Revenue Office (QRO) has an exciting opportunity for you to join the Fines & SPER Division. The role is based in the Brisbane CBD and there are multiple positions available from this recruitment.

In this role you will support administrative and operational functions of QRO through the provision of excellent service delivery associated with the processing of camera detected offence and issuing infringements. In addition you will investigate, review and take appropriate action in dealing with enquiries via various channels ensuring compliance with the administration and management of fines in Queensland.

Please read the role description for more information. You can also contact Paquita Rasmussen for further information at paquita.rasmussen@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.

Job details

Your typical day as an Administrative Officer may include:
• Participating in the processing and quality assurance of offences detected by approved photographic detection devices and taking appropriate follow up action regarding camera and site management, issuing of camera detected offence notices and prosecution case files.
• Providing prompt, consistent and courteous advice to internal and external stakeholders via various channels.
• Ensuring accurate, succinct and timely records are maintained and record notes of conversations, including action taken and advice provided.
• Utilising information systems and conduct enquiries to investigate camera detected offence matters and providing recommendations to supervisors on appropriate course of action.
• Developing effective working relationships and contributing to a positive workplace culture.
• Participating in support a multi-disciplinary team in order to deliver on individual key performance indicators to achieve business objectives.

To be successful in this role, you will need to demonstrate or rapidly acquire:
• Ability to analyse, interpret and apply legislation and/or policy.
• A working knowledge of digital and data technology/systems.

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference: QLD/660230/25

Closing Date: Monday, 29 September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are four permanent AO3 opportunities available.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Working at QRO - AO3 Administrative Officer (Word, 662KB)
  
  
  660230 25 Role Description v1.0 (Word, 600KB)