The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.

Job details

This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the Core Agreement conditions apply to this position.

As the Gazette Publishing Coordinator, you will:
• Maintain strict confidentiality on all information received prior to gazettal.
• Use Microsoft Office products and Adobe FrameMaker program to produce individual proofs and/or the publication of Gazettes to set professional and accessible
 standards (training will be provided).
• Upload the approved weekly editions and any Extraordinary Gazettes received under irregular or urgent circumstances.
• Administer all advertisement sales, placement and proofing and preparing costs and quotations for all gazettal products and related services.
• Manage records, updating statistical information and file storage, adhering to classification and naming conventions and departmental recordkeeping procedures.
• Upkeep training manuals and modules, supporting and providing direct feedback to customers in the preparation and supply of electronic files in the most appropriate format for gazettal products.
• Remain flexible and managing competing demands under tight timeframes and multi-tasking when in high pressure situations.
• Use high level interpersonal, negotiation, written and oral communication skills with attention to detail to answer historic gazettal queries and research issues.
• Work with the team for continuous development of contingency plans, managing risk and update of templates and processes after Machinery-of-Government changes.
• Be flexible during disaster management periods to meet Community Recovery gazettal requirements.
• Apply your digital publishing skills to support the Gazette publishing and provide general business support to the Operations Branch as required.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 661529 25 Role description (Word, 297KB)