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Manager
Child and Family; Region - Sunshine Coast and Central; Service Delivery - Child and Family; Bundaberg
As Service Centre Manager for Bundaberg Child Safety Service Centre, you’ll encourage, lead and manage your staff, enabling them to do what they do best - supporting children and families when they need it most.
Working in child safety involves attending high-risk calls and experiencing confronting situations. Resilience and a strong awareness of self, along with good self-care practices, are essential. You will work with diverse children and families facing many different challenges. The role often includes handling high-risk situations such as domestic and family violence, complex mental health issues, substance use, and suicide.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Management |
| Classification | AO8 |
| Workplace Location | Wide Bay |
| Job ad reference | QLD/661778/25 |
| Closing date | 07-Oct-2025 |
| Job duration | |
| Contact person | Karen Abrahams |
| Contact details | Phone: 4848 4380 Access the National Relay Service |
About Bundaberg
Nestled along Queensland's Coral Coast, offers a lifestyle that blends coastal charm with regional resilience. With a population of around 79,000, its large enough to provide essential services and opportunities, yet small enough to retain a strong sense of community. Life in Bundaberg moves at a relaxed pace. The subtropical climate means warm summers and mild winters, perfect for enjoying the region's stunning beaches at Bargara or Elliot Heads. Locals often spend weekend fishing, diving, or exploring nearby national parks. Bundaberg's economy is anchored in agriculture, manufacturing, tourism, and healthcare.
About the Bundaberg Service Centre
Bundaberg Child Safety Service Centre is centrally located in Bundaberg in close proximity to other government and non-government agencies. The Bundaberg Child Safety Service Centre works in close partnership with other internal and external stakeholders to ensure quality outcomes for families and children in the community. Additionally, the service centre is committed to walking alongside Aboriginal and Torres Strait Islander peoples and communities, to recognise and celebrate what they do well, and to acknowledge the important role they play in the lives of Aboriginal and Torres Strait Islander children and young people. Central to this commitment, is our collaboration and partnership with our local Aboriginal and Torres Strait Islander Community-Controlled Organisations in support of Delegate Authority whereby one or more of the functions and powers of the chief executive (Director General) Child Safety (the CP Act) can now be delegated to the Chief Executive Officer of an Aboriginal and Torres Strait Islander Community-Controlled Organisation in relation to an Aboriginal and/or Torres Strait Islander child, when certain requirements are met.
Your responsibilities
In this challenging and rewarding role, you'll make an impact by:
- empowering staff to ensure that children's safety, belonging and well-being needs are met, and that children and families are included meaningfully in the child protection process.
- managing the service centre's corporate governance and financial management and proactive human resource management obligations.
- working within departmental procedures and statutory, financial and administrative delegations.
- developing genuine and enduring service delivery partnerships to enhance cross sector participation, and support staff attendance at training and development activities.
- actively participating in and, where appropriate, leading local area forums with government and non-government stakeholders to foster collaboration and build trust in the department.
- Provide leadership and management in a style that is consistent with the Framework for Practice in the delivery of high-quality child protection services including the development of appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
- Engage regularly with the local community to request feedback about the service delivery the community receives and is part of delivering, congruent with the principles of the practice framework.
Your mandatory requirements for this role are found in the role profile.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
