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Caseworker


Wacol Youth Remand Centre; Youth Detention Operations & Reform; Wacol

The department is committed to keeping Queensland communities safe. Everyone deserves a life free from violence and fear. We are actively tackling the complex causes of youth crime and addressing serious repeat offenders and ensuring our systems and services not only meet, but anticipate the needs of victims We do this by:
• Providing early intervention, statutory Youth Justice, and detention services to ensure that young people are held accountable for their offending behaviour. We help support them to become responsible members of the community.
• Providing trauma-informed support and resources to victims to ensure they can recover and heal, whilst ensuring the voices and experiences of victims are heard and respected.

Our programs and community partnerships preserve cultural connections for Aboriginal and Torres Strait Islander peoples to achieve positive life outcomes.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Psychology, Counselling & Social Work
Classification PO2, PO3
Workplace Location Brisbane - West
Job ad reference QLD/661840/25
Closing date 03-Oct-2025
Job duration ASAP - 31/12/2026 with possible extension
Contact person Krystie Mcquade
Contact details Email: Krystie.Mcquade@youthjustice.qld.gov.au
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Key responsibilities

As Caseworker, you will specifically:

• Deliver best practice statutory casework services to young people through the implementation of a standardised risk assessment tool and intervention skills to develop, facilitate, implement and evaluate intervention culturally appropriate intervention (including departmental programs ART and CHART) in accordance with relevant legislation, strategic objectives, policies and contemporary best practice.
• Identify individual case needs, appropriate programs and services to address those needs and ongoing management of cases to ensure clients have maximum opportunities to address their offending behaviour whilst maintaining positive selfdevelopment opportunities for young people in accordance with relevant legislation, policies, practices and procedures.
• Foster an environment that enables external involvement and access, and internal practices that provide as far as possible for normalised living and working environments in the centre.
• Actively participate in the suicide risk assessment process for young people and ensure this information and information on specific case management issues are incorporated into a Single case plan for all young people.
• Participate productively and communicate effectively as a member of a multidisciplinary team to develop, coordinate and monitor the involvement of other staff and external agencies in the provision of welfare, behavioural management, assessment and case management services.
• Undertake a range of record and information management tasks including maintenance of case records (including completion of daily case notes), preparation of reports, performance reporting and data entry to ensure casework and accountability.
• Actively participate in training and professional development activities to develop, maintain and enhance knowledge and competencies to ensure that service delivery is based on contemporary, evidence based, best practice principles and is consistent with current practice trends and departmental objectives.
• Liaise with internal and external stakeholders, particularly Child Safety Service Centres and Youth Justice Service Centres, Courts, legal representatives, police, families and relevant community agencies and Aboriginal and Torres Strait Islander agencies, for the purposes of enhancing and discussing case planning, reviews, legal issues and arrangement of post-detention services.
• Assist with the security and safety of the Centre by observance of operational procedures and standards as they impact on the role of the Caseworker.

Delegations:

Caseworkers have a range of statutory delegations under the Youth Justice Act 1992.

What we are looking for:

We'll assess your suitability for this role by looking at what you've done previously - the knowledge, skills and experience you've built, your potential for development, and your personal qualities.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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