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Business Support Officer
Corporate Services; Brisbane City
Join the Office of the Deputy Director-General, Corporate Services within the Department of Customer Services, Open Data and Small and Family Business. This team provides strategic advice and support to senior executives on corporate business activities. As a valued team member, you will play a crucial role in supporting the Deputy Director-General and Corporate Leadership Team by delivering high-quality coordination, administrative assistance, and operational support to ensure the effective functioning of the office.
This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the Core Agreement conditions apply to this position.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/661964/25 |
| Closing date | 07-Oct-2025 |
| Job duration | 12 months with possible extension |
| Contact person | Caley Sheedy |
| Contact details | Phone: 07 3008 2902 Access the National Relay Service |
Your Responsibilities
As a Business Support Officer, you will play a key role in ensuring the smooth operation of the Office of the Deputy Director-General, Corporate Services. Your responsibilities will include:
-Coordinating Requests: Managing departmental requests from the Minister's office, Office of the Director-General, and other Corporate Services areas. This includes handling matters such as regional issues, lobbyists, losses, policy consultations, and right to information and privacy search requests.
-Business Support Activities: Providing support across financial, procurement, administrative, and human resource matters. This includes tasks such as mail collection, building access/ID card coordination, travel arrangements, asset management, stocktakes, gifts registration, telecommunications, office equipment, and processing payments via GPEV and corporate card.
-Records Management: Implementing and maintaining effective records management systems, including electronic filing and the ongoing maintenance of physical records.
-Research and Correspondence: Conducting research, preparing correspondence, and supporting projects as directed to enhance the operational effectiveness of the office and division.
-Coordination of Documents: Supporting the office by coordinating correspondence, briefings, reports, and ad-hoc requests.
Ad-Hoc Projects: Undertaking ad-hoc projects and tasks as directed by the Manager.
-Stakeholder Engagement: Building and maintaining positive working relationships with internal and external stakeholders, including Corporate Services, the Minister's office, the Office of the Director-General, other government agencies, and external organisations. This involves consultation, liaison, and negotiation of priorities.
To excel in this role, you will demonstrate:
-Strong Administrative and Organisational Skills: Ability to efficiently coordinate requests and manage competing priorities.
-Ethical Conduct: A commitment to maintaining confidentiality and handling sensitive information with integrity.
-Excellent Communication Skills: Proficiency in both written and verbal communication to engage effectively with a range of stakeholders.
-Proactive Approach: A demonstrated ability to prioritise tasks, meet deadlines, and maintain high standards of work.
-Adaptability and Resilience: Capacity to respond to changing work demands with flexibility, problem-solving skills, and resilience.
About You
We value diversity and are committed to finding the best person for this role. In assessing your suitability, we will consider:
-Your skills, experience, qualifications, knowledge, and personal qualities relevant to the role.
-Your potential to contribute to the department's future success and your capacity for development.
-How you can support the department's workforce diversity objectives.
Applications to remain current for 12 months
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
