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Program Officer


North Queensland; Service Delivery; Delivery and Partnerships; Townsville

Are you a passionate corporate services professional? We are looking for a Program Officer to join our team, who will be responsible for providing high level corporate and administrative support to the Regional Director and leadership team of the North Queensland Regional Office of the Department of Trade, Employment and Training.

This is temporary backfill opportunity to cover a period of parental leave.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Community Engagement and Education
Classification AO4
Workplace Location Townsville region
Job ad reference QLD/662771/25
Closing date 24-Oct-2025
Job duration Until October 2026 with possible extension
Contact person Leigh-Ann Poole
Contact details Ph: (07) 3523 7667
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The Program Officer is a key role responsible for delivering quality corporate services and executive support for the region.

The Department of Trade, Employment and Training (DTET) regional network provides localised service delivery across the departmental priority areas of employment, small business and training. The effective departmental service delivery is achieved through the regulation of the state's apprenticeship and traineeship system; strategic training and skills investment strategies; informing consumers about the suite of departmental programs; supporting a quality Vocational Education and Training (VET) sector; and providing whole of government leadership on employment, small business and training issues.

About the role:
As the Program Officer, you will:
• Provide high level service in the delivery of administrative support to the Regional Director and leadership team, and in the application of relevant corporate governance procedures of the region.
• Coordinate ministerial and executive correspondence, including undertaking quality assurance activities, to ensure high quality work is delivered within strict deadlines.
• Contribute to the continuous improvement of regional activities and outcomes by assisting in the research, development, implementation, and evaluation of projects, business processes, administration, and information systems that support regional programs and services.

What we are looking for:
The position requires an applicant who can:
• Provide high quality administrative and corporate services to the Regional Director and leadership team, and in the application of relevant corporate governance procedures of the region which include but are not limited to risk management, facilities management, human resource management, financial management, project management, operational plan reporting, record keeping, asset management and workplace health and safety.
• Identify areas for improvement and recommend and implement enhancements to existing practices, including the development of resources, systems and processes to support regional service delivery.
• Build and sustain effective, collaborative, and respectful relationships with colleagues and stakeholders to ensure that knowledge and information is shared and regional practices, operations, and systems reflect contemporary administrative and management practices.
• Demonstrate a growth mindset, openness to feedback, commitment to personal development, proactivity, and public sector professionalism and accountability.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply:
To apply, please submit the below via the SmartJobs application page:
• Your current resume.
• Provide a short statement (maximum 1 page) telling us why you are interested in this role, outlining what your motivation is to join us, and detailing your experience as a corporate services professional. Please ensure you refer to the Role Description 'Interested in applying' section for more information on what to include as part of your application.

We're committed to appointing the best-suited person for each role. This includes considering equity, diversity, respect, and inclusion needs within our agency. We believe that these elements are essential for the success of our team, and we strongly encourage applicants from diverse backgrounds to apply. If you require any reasonable adjustments to fully participate in the recruitment process, please do not hesitate to reach out to the designated contact for the vacancy.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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If you have any questions about your account or accessing this website, please contact our helpdesk.

The SmartJobs and Careers candidate portal will undergo planned maintenance from Friday 24 October 4pm AEST to Saturday 25 October 10am AEST. The careers portal will be available again after this time.

Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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