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Director Clinical Hub


Clinical Hub; Office of the Chief Operating Officer; Head Office; Kedron

The Director Operations, Clinical Hub is responsible for performance, planning and operations of the QAS Clinical Hub. The QAS Clinical Hub provides patient centric oversight of ambulance demand and performance across the state, efficient distribution of resources, statewide health navigation, including the utilisation of alternate healthcare pathways, and risk mitigation services for patients and health practitioners calling Triple Zero (000) in Queensland. This role provides leadership and oversight of the operations of the Clinical Hub.
Role benefits:
• This role is located at one of our Head Office buildings in Kedron (Brisbane Northside).
• Kedron based roles for the QAS have access to benefits such as: free-onsite parking (and ample free on-street parking), free onsite pool and gym, onsite cafe, home mortgage salary packaging benefits, access to flexible work arrangements.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Health - Qld Ambulance
Classification ASO
Workplace Location Brisbane - North
Job ad reference QLD/663717/25
Closing date 16-Oct-2025
Job duration
Contact person Claire Bertenshaw
Contact details Mobile: 0422 042 881
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To apply, you must submit the following:

• Your current résumé; and
• A 2-page statement outlining your suitability for this position. Your statement is to include examples and outcomes achieved in previous roles to demonstrate that you possess the key attributes to perform successfully in this specific role. Your statement should address the requirements set out in the basis of selection as listed in the role description.

Before applying, please ensure you read the full Role Description attached. Further information on preparing your application is contained in the Applicant Information Kit. For a confidential conversation about the role, please contact the person listed in the Job Details.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Demonstrated expertise in managing the coordination of a contemporary and emerging pre-hospital service delivery model including complex, diverse, and emerging healthcare pathways.
• Demonstrated proved success in identifying and developing new ways forward by thinking strategically to provide innovative and effective solutions to existing or emerging issues.
• Proven ability to drive and influence change to statewide service delivery systems, increasing responsiveness to the needs of patients and stakeholders.
• Demonstrated superior leadership skills with proven success leading and inspiring diverse, professional teams in an environment of competing priorities and needs with limited resources.
• Demonstrated expert communication, negotiation, consultation, and collaboration skills with the proven ability to build and maintain productive relationships internally, with external partners and other key stakeholders.
• Superior critical thinking, conceptual, analytical, and problem-solving skills, including a demonstrated ability to interpret financial and trend/output/outcome performance data to drive performance improvement.

The following mandatory requirements, special conditions and/or other requirements apply to this role:

• The incumbent may be required to travel on official business and the possession of a C class driver's licence may be required.
• Position may require participation in shift work (including weekends) and on-call duties.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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