We are seeking a temporary, flexible full-time Senior Team Leader to provide leadership and supervision to a team of professional staff and ensure that high quality services are delivered to departmental staff and relevant jurisdictional partners. The role ensures the provision of expert practice advice and guidance on the management of complex cases that arise from its key program areas.

The Senior Team Leader is responsible for the development and maintenance of high quality systems/practice standards and quality assurance processes, monitoring of practice trends, the establishment of enduring collaborative partnerships with key stakeholders, and specialist training and professional development of staff.

For further information and how you will be assessed for this role, please refer to the attached Role Profile and Candidate Information Package for full details.

Job details

Mandatory requirements:

• Possession of a degree in social work, the behavioural sciences or legal studies from a recognised tertiary institution. Ability to work outside normal hours and to hold a blue card administered by the Queensland Public Safety Business Agency
• Travel within Queensland and Interstate may be required at times.

Key duties and responsibilities:

• Provide program management and leadership to staff, including allocate and prioritise work tasks in accordance with departmental procedures, and actively participate as a senior officer of the Court Services workgroup and leadership team.
• Provide expert advice and assistance to team members and coordinate the provision of authoritative advice and consultancy to departmental staff and other key stakeholders.
• Maintain effective data and recording systems that support the efficient management of workloads and enable robust service delivery reporting systems.
• Ensure that staff and other resources are effectively managed to meet throughputs, consistent with relevant legal requirements, government policy, and
contemporary best practice standards.
• Develop and maintain a system of continuous improvement through the evaluation of the relevant program's service delivery and broader training and
development initiatives.
• Provide advice, monitor, and report to the Manager on complex cases which are referred to Court Services.
• Contribute to the development and implementation of policies, practices, and procedures in relation to Child Safety matters arising from the key program areas.
• Develop collaborative, professional relationships with a range of internal and external stakeholders including State and Commonwealth entities, judicial officers and court personnel, private and government legal practitioners, and QCAT, including participation in local, state-wide and national forums.
• Contribute to the development and delivery of state-wide training and professional development programs associated with the delivery of departmental services in relevant specialist jurisdictions.

Delegations

Senior Team Leader (Court Services) are an authorised officer and hold specific delegations and authorisations under relevant legislation (Child Protection Act 1999, Child Protection (International Measures) Act 2003, Adoption Act 2009, Family Law Act 1975, Family Law (Child Abduction Convention) Regulations 1986).

Role specific/technical skills

• You possess expertise in the leadership of professional staff and building capacity for those engaged in working with families and children across various court jurisdictions and borders. You manage competing demands in a socio-legal setting and can develop an agile service delivery model to meet organisational change.
• You recognise and articulate the interests of Aboriginal and Torres Strait Islander people and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on First Nations people in contemporary society.

This position is aligned to the Individual Contributor profile of the Queensland Public Service Leadership competencies for Queensland. To be successful in this role, you will be required to demonstrate capability in the areas detailed within the Candidate Information Package.

This position reports to the Manager.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 663864 25 - Role Description (Word, 762KB)
  
  
  663864 25 - Candidate Information Pack (Word, 423KB)