The Policy and Correspondence Officer will be responsible for efficiently managing correspondence and drafting timely responses to a broad range of departmental correspondence.

The position also supports the analysis, development and implementation of victim-centric and trauma-informed policy, practice, and procedures, utilising data and performance information to improve service delivery to support victims of crime.

Job details

Key responsibilities:

• Draft submissions, briefs, ministerial and departmental correspondence and policy advice.
• Assist in the development and management of strategic policy projects through to implementation.
• Conduct research and analysis and utilise data and performance information to provide policy advice on the impacts of proposed policy reforms for VAQ.
• Assist in the development of operational policies and procedures to guide consistent service delivery across VAQ.
• Liaise and consult with internal and external stakeholders on proposed reforms to provide policy advice that considers potential impacts on VAQ operations and develops strategies to support implementation.
• Consult with relevant statutory bodies, departments, non-government organisations and community groups on policy matters to inform business and service delivery improvements.
• Undertake other work as directed including administrative duties, as required.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/664182/25

Closing Date:  Monday, 20^th October 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 664182-25-Role Profile (Word, 562KB)
  
  
  664182-25-DYJVS-Candidate Information Pack 1 (Word, 614KB)