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Principal Analyst


Data and Application Operations; Information Services; Corporate Services; Brisbane

You will provide analysis and support of applications which enable the Department of Families, Seniors, Disability Services and Child Safety to effectively engage with front line officers, non-government organisations, foster carers and vulnerable Queenslanders. The role requires requirements development incorporating scope definition, information gathering, prioritisation, client, and vendor engagement, and change management.

You will be supporting Managed Solutions SaaS systems that record, securely store, and maintain information for non-government partner organisations and client agencies.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/664552/25
Closing date 22-Oct-2025
Job duration Until 28/8/2026 with possible extension
Contact person Terri Collingwood-Brown
Contact details Phone: 30975845
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As a Principal Analyst you will:

• Oversee the delivery of application enhancements and governance, including incident, problem, change and release management, proactively managing risks or issues that affect release scope, schedule, or quality with an external vendor.
• Formulate change requirements from existing backlogs incorporating business priorities and strategic alignment and ensure efficient delivery of items from start to finish.
• Ensure that procured services deliver the agreed capacity and performance targets in a cost effective and timely manner in line with the Service Level Agreement (SLA) defined in the vendor contract.
• Work collaboratively within the team, building and maintaining effective relationships with a wide range of stakeholders, including senior executives, business representatives, non-government organisations and vendors.
• Establish and maintain governance processes through established Reference Groups informing prioritisation of requests.

Job Ad Reference: QLD/664552/25

Closing Date: Wednesday, 22nd October 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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