Are you a proactive and organised professional looking to make a meaningful contribution in a dynamic environment? As a Business Support Officer, you’ll provide high-level administrative and operational support to a multi-disciplinary team, helping drive business outcomes while developing your own skills. This role offers variety, responsibility, and the chance to work closely with senior leaders across the department.
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Job details

The purpose of the Business Support Officer role is to provide high-level administrative and operational support to a professional, multi-disciplinary team. Working in a fast-paced environment, the role requires flexibility, initiative, and discretion when engaging with staff across all levels. This position offers the opportunity to contribute meaningfully to business outcomes while also developing your own skills and capabilities.

Some of your responsibilities will include:
•Provide efficient and confidential administrative support to the Executive Director, Directors and other senior managers in the section.
•Provide a range of business support activities and tasks for the Executive Director and or Directors, for example - maintain the appointment diary system, new employee provisioning; process Qld Government ID applications; develop and maintain databases; use bring up systems for tasks; update records on Document Management System and DocTrak (and any other systems as required).
•Arrange and book conferences/training, learning and development applications, including travel bookings using departmental systems in accordance with departmental policies.
•Purchase of stationery, minor equipment and office requirements are correctly administered in accordance with departmental policies, including the reconciliation of a Queensland Government Corporate Card.
•Utilise, retrieve and update procedures, databases or information systems to ensure effective and efficient service delivery through relevant, accurate and accessible information, for example - document management systems, web pages, business directory, filing systems, updating procedure manuals, distribution or mailing lists.

To thrive in this role, you will need to demonstrate the following:
•Good verbal and written communication skills to interact professionally with internal and external stakeholders, draft correspondence, and respond to enquiries.
•Ability to manage competing priorities, meet deadlines, and organise tasks efficiently in a fast-paced environment.
•Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and familiarity with diary management, office administration and/or business support practices.
•Ability to work collaboratively within a multi-disciplinary team, contributing to shared goals and supporting others to achieve business outcomes.

Additional Benefits this role offers:
•Work and Life balance, including 'flex time' and flexible work arrangements and a working from home option.
•Work with a supportive team, with a high level of training and development invested in each staff member
•Generous leave and superannuation

Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Applications to remain current for 12 months

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  668410 25 - Role Description (Word, 575KB)