We are seeking a Senior Assessment Officer to play a key role in investigating, assessing and determining matters regarding licensing including licence applications, renewals, maintenance and the processing of owner builder permit applications and complex licence matters. As a subject matter expert, the Senior Assessment Officer will also provide guidance and mentorship to operational staff, contributing to a collaborative and high-performing team environment. If you have a keen eye for detail, and a passion for fair and effective resolution, this is the perfect opportunity to contribute to the safety and integrity of the building industry.

Job details

Work flexibly from either Brisbane or one of our regional centres *based on office availability*. 

Please note: The QBCC Brisbane office will be relocating from West End to the Brisbane CBD at the end of 2025.

Key Outcomes and Accountabilities

As the Senior Assessement Officer, you will: 

• Assess, investigate, decide and process licensing matters in accordance with legislation and within delegation including decisions to refuse licence applications, suspend, cancel, or impose a condition upon a licence.
• Investigate, determine and provide advice on complex matters relating to licensing.
• Interpret, apply and provide guidance on policy and legislation at a senior level.
• Undertake research for cases and projects.
• Represent the QBCC in promotional and educational activities including in regional locations as required.
• Represent the QBCC in proceedings before the tribunal and courts as required, including mentoring of other officers involved in a proceeding.
• Participate in planning and change management activities including making recommendations for improvements.
• Assist in the development, implementation and review of policies, procedures, systems, forms and communications.
• Gather industry intelligence to ensure proactive and efficient service delivery.
• Undertake general administrative duties and support communication across the QBCC networks.
• Provide authoritative advice regarding the licensing frameworks administered by the QBCC, through:
  • reviewing, analysing and making recommendations on complex matters and preparing briefs for senior management.
  • providing senior level advice regarding licensing matters to other QBCC staff and external customers.
  • Provide exceptional customer service to all staff of the Commission and its customers.
• This position may be required to undertake regional travel.

Why join QBCC?

• Generous 12.75% superannuation contribution with the option to salary sacrifice
• Access to leave entitlements as well as accural of flex time
• Opportunities for career development, training and mentoring
• A friendly, collaborative and supportive workplace culture
• Fitness Passport

How to apply

To apply for this exciting opportunity, please submit your resume, cover letter and a written statement (maximum 2 pages) on how you have demonstrated the capabilities outlined in the Candidate Attribute section of the position description. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for 12 months after the closing date. Unsolicited applications/resumes from employment agencies won't be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Assessment Officer Position Description (PDF, 599KB)
  Role Description
  
  QBCC Information for Applicants 2025 (PDF, 5.70MB)
  Information Package for Applicants