Multiple AO8 Manager vacancies are available in the Queensland Revenue Office (QRO).

In this role, you will lead and support a group of Team Leaders responsible for the efficient delivery of a key function within the fines process.

These positions are based in our modern Brisbane office with flexible work options available and access to professional growth pathways.

Job details

This is an exciting opportunity within the Fines Division at Queensland Revenue Office. The Fines Division plays a vital role in keeping Queensland communities safe by administering and managing camera-detected offences related to red-lights, speeding, unpaid tolls, distracted driving (mobile phones) and seatbelt compliance.

As a Manager, you will lead and support a group of Team Leaders responsible for the efficient delivery of a key function within the fines process. You'll motivate your teams to deliver high-quality outcomes in a fast-paced, high-volume operational environment. You'll also work closely with external stakeholders to develop practical, client-focused solutions that make a tangible difference in the community.

Your typical day as a Manager may include:
• Oversee workloads to ensure delivery within agreed service levels
• Identify and implementing process improvements through effective change management
• Coach and developing Team Leaders and staff to build capability and performance
• Liaise with internal and external stakeholders to negotiate outcomes aligned with operational objectives
• Solve complex and novel problems with a focus on consistency, fairness and regulatory compliance

To be successful in this role, you will need to demonstrate:
• Proven experience leading multiple high-volume operational teams
• Exceptional communication and stakeholder management skills
• The ability to interpret legislation and operate effectively in a regulated environment
• A commitment to fostering a strong culture and high employee engagement

At QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Please read the role description for more information. You can also contact Daniel Gales for further information on daniel.gales@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview. 

We welcome applicants to share with the contact officer any health condition, disability and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.

This process may appoint to identical vacancies in Fines & SPER group for 12 months after the closing date of the vacancy.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/670382/25
Closing Date: Friday, 28 November  2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are 2 Permanent Flexible Full-Time positions available.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Working at QRO - AO8 Manager (Word, 666KB)
  
  
  670382 25 - Role Description (Word, 579KB)