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Unit Manager


Cleveland Youth Detention Centre; Youth Detention Operations; Youth Justice; Belgian Gardens

The role of Unit Manager is to collaboratively assist in the management, coordination, integration, monitoring, and improvement of secure services. Utilising a team-based approach, with a focus on quality improvement, leadership and learning opportunities for staff whilst developing and maintaining a safe, secure, and positive environment which contributes to the rehabilitation and reintegration of young people.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Management
Classification AO7
Workplace Location Townsville region
Job ad reference QLD/674011/25
Closing date 09-Jan-2026
Job duration 6 Months with possible extension
Contact person Andrew Morris
Contact details Phone: 07 4421 5194
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As the Unit Manager, Accommodation, you will specifically:

  • Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples;
  • Manage the security operations of the Centre, including the physical security of the centre and the security of staff, young people, contractors, and visitors on centre;
  • Liaise with nominated centre-based stakeholders and centre-based teams to oversee the daily operations of the Centre relating to the management and supervision of young people involved in centre-wide activities and programs;
  • Contribute to the development, implementation and monitoring of young persons' Single Case plans and their interface with security operations of the Centre;
  • Contribute to the coordination of infrastructure systems and issues at the Centre including building maintenance and service issues and defects and the security, fire and communications systems ensuring the efficient and effective interface of those systems with the operation of the Centre;
  • Integrate the results of learning experiences from contingency testing and training. Ensure ethical and responsible decision making, accountability and transparency are followed in the daily management of the lives of young people in detention;
  • Appropriately monitor, review and risk manage service provision to young people and promote safe and appropriate living and working environments;
  • Work collaboratively with nominated functional managers to oversee the implementation of the necessary financial and human resource management roles and responsibilities to achieve and ensure effective and efficient service delivery, including rostering, mentoring frameworks, performance management and program outcomes, with consideration to occupational health and safety and workplace rehabilitation needs;
  • Participate as an effective member of the Centre's management team in the development; promotion and implementation of the Department of Youth Justice strategic direction, Code of Conduct, the Youth Detention Centre Policies and Procedures, the Centre's operational plans and rules, and day-to-day operational functioning issues;
  • Effectively lead, supervise, and manage staff to ensure the development of integrated teamwork and professionalism and the achievement of youth detention goals and philosophies;
  • Promote a culture of operational service delivery that adheres to best practice standards in youth detention and supports the needs of young people in a secure environment: and
  • Effectively oversee and expeditiously manage conflict resolution processes for young people and staff including grievances and other equity issues.

Delegations

The role has Human Resources and Financial Delegations.

Job Ad Reference: QLD/674011/25

Closing Date: Friday, 9th January 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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