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Principal Contract Officer


Investment and Partnerships; Region – Sunshine Coast and Central; Service Delivery – Child and Family; Maroochydore

Your Contribution

This role will identify and respond to regional opportunities to increase investment and improvements in the delivery of culturally safe practices working in Aboriginal and/or Torres Strait Islander Community Controlled Organisations. This work will include working with the market to increase opportunities with new service providers. Further, the role will work to support agencies in understanding the Department’s reporting requirements for service types they have not previously delivered.

The Principal Contract Officer may also lead and manage cross-functional teams of contract professionals who are responsible for negotiating and implementing service investment and contract management arrangements with a diverse range of suppliers to meet the needs of vulnerable individuals, families and communities.

Job details

Position status Permanent
Position type Full-time
Occupational group Contract Management
Classification AO7
Workplace Location Wide Bay,Sunshine Coast
Job ad reference QLD/678946/26
Closing date 13-Mar-2026
Job duration
Contact person Manik Backwell
Contact details Mobile: 0473 503 913
Access the National Relay Service

Targeted Vacancy

*It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person.*

Your Responsibilities:

As a Principal Contract Officer [Identified] you will:

  • Implement operational processes, systems and practice standards and facilitate continuous improvement strategies across the department and sector including cultivating strong linkages with Aboriginal and Torres Strait Islander community organisations, consistent with the reform agenda and the department's focus on culturally responsive practice within Placement Service and Investment and Partnerships.
  • Lead effective team involvement and/or participate in end to end procurement processes including tender processes and market analysis in partnership with various business areas.
  • Lead effective contract management of suppliers from a range of diverse and cultural backgrounds including, contract development and renegotiation where required, and monitoring to ensure compliance with legislation, contracts, investment specifications and departmental policies and procedures.
  • Utilise tools and systems to analyse and interpret a wide variety of supplier and performance related information to drive better outcomes through the supplier relationship.
  • Monitor systems and strategies to ensure remedial action is taken and non-compliance issues with suppliers and/or licensed organisations are effectively managed.
  • Provide direction to contract management staff in relation to monitoring and undertaking inspection of individual care services covered by a licence; and contribute to the development and maintenance of the licensing process.
  • Negotiate and maintain effective and respectful working relationships with departmental staff, other government agencies and a diverse range of suppliers on a range of human service delivery issues.
  • Provide high level strategic and operational advice to senior management on appropriate change/improvement strategies in supplier service delivery.
  • Undertake, implement and/or coordinate projects to improve the delivery of procurement outcomes and address the needs of vulnerable clients from a range of diverse backgrounds.
  • Provide direction, advice and mentoring to contract management staff in relation to legislation, compliance, financial, legal and cultural issues.  
  • Ensure human resources are effectively managed and decisions concerning these resources are made in line with departmental policies, procedures and delegations.
  • Professionally represent the department at forums with key stakeholders and suppliers.
  • Prepare and coordinate briefs, correspondence and reports consistent with departmental guidelines.

Your Mandatory Requirements:

  • It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
  • Ability to undertake travel including visits to remote communities.
  • Possession of a current “C” Class Driver's Licence.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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