Support Officer - contributes to the efficient operations of the correctional centre by providing administrative and secretariat support to the General Manager. In addition this role will also be involved in the co-ordination and delivery of other clerical and administrative duties as required as part of the centre’s overall administration team.

Job details

Support Officer will be someone who can competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability in the context of the essential requirements for this role: 

The essential requirements for this role are: 

• Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience. 
• Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results. 
• Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as MicrosoftOffice software. 
• Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures. 
• Problem solving skills with the ability to apply a range of problem solving strategies and show initiative in identifying and solving problems both independently and as a team member. 
• Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data. 
• Ability to use judgement and discretion with confidential information. 
• Demonstrated ability to show initiative and be proactive. 
• Demonstrated ability to balance competing demands and executive needs. 
• Ability to work well under pressure whilst maintaining accuracy. 
• Proven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases. 
• Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centre. 
• Ability to acquire knowledge of relevant acts and regulations.

Job Ad Reference: QLD/680638/26

Closing Date: Monday, 16th March 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 680638-26-Role Description (PDF, 248KB)
  
  
  680638-26-Applicant information guide (PDF, 322KB)