The Wave is seeking a Director, Communications and Engagement (Frontline Engagement) to lead the implementation of The Wave program’s community engagement and consultation framework, ensuring best practices guide interactions with stakeholders and the community. This is an exciting opportunity to make a significant impact on the future of transport services of Queensland.

Job details

As the Director, Communications and Engagement (Frontline Engagement), you will lead the implementation of The Wave program's community engagement and consultation framework, ensuring best practices guide interactions with stakeholders and the community. This role focuses on delivering coordinated, consistent, and effective engagement strategies to support the successful delivery of all projects within The Wave program.

Key responsibilities include:
• Supporting senior leaders in planning and executing The Wave's engagement strategy across all stages and projects.
• Leading the development, delivery, and evaluation of community engagement plans and outreach programs, including managing the Project Information Centre.
• Overseeing education and awareness initiatives to enhance community understanding of the project.
• Providing strategic advice on complex engagement matters and ensuring alignment with TMR's communications framework.
• Collaborating with contractors to ensure consistent and coordinated engagement activities.
• Participating in Project Leadership Teams and briefing stakeholders on project scope, strategies, and risks.
• Driving team performance, fostering a positive workplace culture, and delivering customer-focused outcomes.

Mandatory requirements:
• Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.

An ideal candidate will :
• Possess tertiary qualifications (Bachelor's degree or higher) in Communications, Media, Business, Corporate Affairs or a related discipline.
• A minimum of ten years relevant experience working in community engagement for large infrastructure projects.
• Experience leading and implementing community engagement frameworks and strategies, liaising with local communities and stakeholders and all levels of government and industry.
• Experience leading a high-performing team.
• Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.

So, why join us?

You will be working for:
• an organisation that connects Queensland through integrated transport systems
• a department that contributes to the well-being of the larger community
• an employer that values your talent, skills and knowledge and encourages you to excel in your chosen field.

Transport and Main Roads adopts a variety of approaches when developing its people by using:
• induction programs
• training and development opportunities
• management and leadership programs tailored to different levels of staff
• paid tertiary study (subject to approval).

We can offer you other benefits such as:
• work and life balance including flexible work arrangements
• generous superannuation
• salary sacrificing.

For more information on this exciting role and for details on how to apply, please refer to the attached Role Description.

Applications will remain current for 12 months.

Job Ad Reference: QLD/682321/26

Closing Date: Monday, 30 March 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Guide (PDF, 322KB)
  
  
  682321 26 Role Description (Word, 581KB)
  Role Description