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Director
Child and Family; Region - South West; Service Delivery - Child and Family; Toowoomba
The Director of Placement Services is a key leader, you will provide strategic leadership through stewardship to drive innovative partnerships and investment strategies that enhance the delivery of departmental investment reform, including for placement services, within South West region.
Reporting to the Regional Executive Director, you will oversee teams responsible for placement services, ensuring resources are directed towards impactful initiatives, service delivery models and integration that achieve sustainable outcomes.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | SO |
| Workplace Location | Toowoomba region,Ipswich region |
| Job ad reference | QLD/683422/26 |
| Closing date | 09-Apr-2026 |
| Job duration | |
| Contact person | Gail Haslem |
| Contact details | Phone: 3432 1331 Access the National Relay Service |
A key focus of your role will be strengthening and shaping the broader service system to ensure it remains cohesive, responsive, and effective in meeting the needs of all children, young people, men, women and families.
Working with the direction of your Regional Leadership Team, your stewardship will oversee the development and implementation of integrated and outcome focused service systems by fostering collaboration with service providers, community organisations, and other stakeholders. In addition, you will manage resources and workforce strategies, including cultural safety, professional development, and performance management, to maintain a skilled and motivated team. A key focus will be championing culturally informed practice and partnering with Aboriginal and Torres Strait Islander organisations and peoples.
By strengthening partnerships, helping to drive innovation, and aligning investments with departmental priorities, you will contribute to sustainable outcomes for children, young people, men, women, families and communities. This role requires a visionary leader who can balance strategic leadership with operational management, driving reforms, creating positive, lasting impacts, and achieving high value investments in outsourced service delivery across the region.
Your responsibilities
As Director, Child and Family (Placement Services) you will:
• Provide strategic leadership and stewardship ensuring the effective delivery of services in the service system to meet the diverse needs of children, young people, men, women and families.
• Drive reform activities and strengthen partnerships with key internal and external stakeholders, including working across government, to deliver high-quality, costeffective and integrated services that achieve the best outcomes for children and young people, men, women and families.
• Provide advice to the Regional Leadership Team and senior management on the quality, range and effectiveness of investment strategies, contract management and partnership opportunities.
• Shape and implement innovative strategies and programs that align with departmental priorities, delivering a sustainable, client-focused, and culturally strong service system.
• Manage human, financial, and physical resources to ensure culturally safe, inclusive workplaces, enhanced staff capability, accountability, and optimised regional service delivery, including direct supervision of staff, subject to operational needs.
• Where necessary, exercise delegations under the Child Protection Act 1999 (Qld) and provide advice to the regional team in relation to complex child protection matters.
• Champion culturally informed practices by engaging with Aboriginal and Torres Strait Islander Community Controlled Organisations, children, and families, stakeholders and communities, embedding cultural integrity in all aspects of service delivery.
• Promote excellence in client service delivery, contract management, and performance management while fostering a culture of professionalism, ethics, business acumen and teamwork.
• Actively contribute as a member of the Regional Leadership Team by ensuring sound governance, robust systems, clear roles and responsibilities, accountability, and a culture of continuous improvement.
Your mandatory requirements
• It is mandatory to hold a Blue Card administered by Blue Card Services.
• Possession of a “C” class driver's licence.
• Must be able to travel.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
