The Queensland Revenue Office (QRO) is currently seeking applications to fill multiple permanent full-time vacancies working as an AO4 Investigations Officer, based in our Brisbane office.

Working in a collaborative team environment, this position will see you conduct and contribute to investigations and audits to ensure compliance with Queensland’s revenue laws. You will also assist taxpayers through information and education to understand and meet their obligations.

Job details

The vacancies currently exist within the Land Tax and Royalty & Complex Assessments divisions, however this process may be used to fill similar roles working across other divisions and revenue lines in Brisbane. 

As an Investigations Officer, you will analyse, interpret and apply relevant legislation on revenue and taxation matters, make assessments and exercise delegations to deliver service to our clients. You will also analyse risk and take action to recover revenue where necessary.

Your typical day as an Investigations Officer may include:
• Conducting audits and investigations across various compliance activities 
• Identifying and addressing instances of non-compliance with revenue laws
• Working with data to assess risk to revenue and making recommendations to proceed with investigations
• Reviewing client lodgements, and making determinations about taxation liabilities
• Interpret and apply legislation and policy to make sound, evidence-based decisions with integrity and accountability
• Prepare clear, and objective reports documenting decision making processes and outcomes, demonstrating transparency and sound governance
• Engage with taxpayers in a respectful, client-centric way to gather information, explain decisions and support understanding of obligations
• Work collaboratively with your team to share ideas, solve problems and continuously improve how we deliver for Queenslanders

To be successful in this role you will need:
• demonstrated resilience, patience and persistence in dealing with clients and making insightful decisions to resolve complex problems.
• proficiency in writing letters and reports, demonstrating attention to detail and clarity of information.
• demonstrated capability to analyse, interpret and apply legislation and/or policy or critical thinking to achieve successful outcomes. 

There are no mandatory qualifications needed for this role, however, relevant qualifications are highly regarded e.g. law, business or accounting.

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working at QRO please see attached candidate information pack. 

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
 
For further information about the role, click “Apply” to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles

Job Ad Reference: QLD/684055/26

Closing Date Wednesday, 15 April 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Working at QRO - AO4 Investigations Officer (Word, 654KB)
  
  
  684055 26 Role Description (Word, 1.14MB)
  Role Description