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Business Support Officer
Business Support Unit; Office of the DDG; Infrastructure; Brisbane City
Join the Office of the Deputy Director General as a Business Support Officer (AO4) and support the infrastructure group to deliver outcomes that matter for Queensland. Using your strengths in collaboration, system thinking, governance and relationship building, you will provide high quality business support across human resources, finance, procurement, records management and travel. You’ll coordinate requests, manage mailboxes, support approvals, and contribute to continuous improvement of business processes. This is an excellent opportunity to build your capability in a supportive, high performing team with exposure to executive and corporate operations.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/684148/26 |
| Closing date | 15-Apr-2026 |
| Job duration | Until 31 December 2026 with possible extension |
| Contact person | Freya Matanovic |
| Contact details | Ph: 07 3035 0119 Access the National Relay Service |
Your Opportunity
This is a great opportunity to work in a customer focused, collaborative and innovative environment. You will be a valued member of the Business Support Unit, providing quality business and administrative support across human resources, finance, procurement and corporate services. The team sets high standards and provides training and support to help you build capability and confidence across all aspects of the role.
Your Strengths
We design roles around strengths and are looking for someone who brings:
• A strong focus on accountability and outcomes, ensuring work is completed accurately and on time.
• Clear communication and relationship building skills to support effective engagement with stakeholders.
• Systems thinking and sound governance, ensuring processes comply with requirements.
• A collaborative approach, contributing positively to a team based environment.
• A commitment to continuous improvement, identifying ways to enhance systems and processes.
Your Responsibilities
In this role, you will:
• Provide high quality business support to ensure the efficient operation of the Infrastructure group, including coordination of HR requests, finance, procurement, travel and records management.
• Work collaboratively within the Office of the Deputy Director General to support team members and broader group operations.
• Manage and monitor the Business Support Unit mailbox, ensuring all requests are actioned promptly.
• Coordinate internal business requests for approval, ensuring appropriate delegations, documentation and timeframes are met.
• Maintain positive working relationships with internal and external stakeholders, including HR, Finance and Queensland Shared Services.
• Support continuous improvement by identifying opportunities to improve administrative systems and services.
• Actively contribute to a positive, inclusive team culture.
Why Join Us
We value and respect diversity of thought, background and experience. We encourage applications from people of all genders, cultures, languages, abilities, ages, sexual orientations and family responsibilities. We are committed to providing an inclusive and flexible workplace where everyone feels supported to do their best work.
If you're organised, collaborative and keen to build your career in business support, we'd love to hear from you.
Applications to remain current for 12 months
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
