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Casual Driving Examiner
Central; Customer Services; Customer Services Safety & Regulation; Mackay
The Department of Customer Services, Open Data and Small and Family Business is excited to welcome a Casual Driving Examiner at the Mackay Customer Service Centre.
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Customer Service/Call centre |
| Classification | AO3 |
| Workplace Location | Mackay region |
| Job ad reference | QLD/684209/26 |
| Closing date | 15-Apr-2026 |
| Job duration | |
| Contact person | Cathy Crisp |
| Contact details | Phone: (07) 4951 8303 Access the National Relay Service |
The Service Centre Operations Division within the Department of Customer Services, Open Data and Small and Family Business provides frontline customer service delivery through multiple channels, including phone, online, and in-person services, offering government services such as licensing, registration, and related products to the Queensland community. As a key member of the team, you will work collaboratively to ensure a positive customer experience, maintain high standards of delivery, support colleagues and trainees, and contribute to continuous service improvements through innovation, initiative and a strong commitment to public service values.
Your responsibilities
In the role of Driving Examiner you will:
• Conduct practical driving assessments for applicants, ensuring compliance with Queensland Government standards and road safety regulations.
• Evaluate candidates' driving skills, knowledge of road rules, and ability to vehicles safely in various traffic and road conditions.
• Provide clear, constructive, and professional feedback to candidates following assessments.
• Ensure all testing procedures are carried out fairly, consistently, and in accordance with departmental policies.
• Promote road safety awareness and contribute to the department's goals of reducing road incidents involving heavy vehicles.
• Collaborate with team members and other stakeholders to ensure the smooth delivery of services to the community
The successful applicant will be required to hold an Open HR class licence for minimum of 12 months and be able to travel to various locations in Central Region on an as needs basis spending nights away from home ranging from one to four nights per week. Travel expenses will be reimbursed as per the Travel Directive.
Applications to remain current for 12 months.
Job Ad Reference: QLD/684209/26
Closing Date: Wednesday, 15 April 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
