We are seeking an accomplished and values-driven leader to join Government House Queensland in the pivotal role of Director, Operations. Reporting to the Deputy Official Secretary, this senior appointment provides strategic and operational leadership across the Office’s essential services, including property and facilities management, security, transport, horticulture and hospitality. Leading a highly skilled, multidisciplinary workforce, the Director, Operations plays a central role in ensuring the seamless delivery of services that support the Governor, the Vice Regal program and the daily functioning and preservation of this significant heritage estate.

Job details

This is a unique opportunity to lead complex operations in a high-profile public setting, shape long term operational capability, oversee major capital works, and uphold the highest standards of safety, governance and service excellence. For a leader who values collaboration, integrity and purpose, this position offers the opportunity to make a lasting contribution to Queensland's civic life.

Key Responsibilities
• Provide strategic leadership and oversight of all operational functions, ensuring high-quality, discreet and responsive service delivery
• Lead and develop diverse specialist teams, fostering a culture of accountability, collaboration and continuous improvement
• Drive the planning and delivery of the Capital Works Program and ongoing maintenance, aligned with heritage and operational requirements
• Ensure strong governance, compliance and risk management, including Workplace Health and Safety
• Manage operational budgets, forecasting and performance reporting
• Build and maintain effective relationships with senior stakeholders, government agencies, service providers and industry specialists
• Represent the Office in key forums and committees

What We're Looking For
• Demonstrated experience leading complex operational environments with diverse, trade-based and specialist teams
• Proven ability to deliver high-end operational services, ideally in hospitality, facilities, estates, or similarly demanding environments
• Strong strategic, financial and project management capability, including capital works and asset management
• Well-developed stakeholder engagement, negotiation and communication skills
• A sound understanding of governance, WHS, compliance and risk management frameworks
• The ability to operate effectively in dynamic, high-pressure and high-profile environments with discretion and sound judgement

A relevant tertiary qualification in business, facilities or project management, hospitality, or a related discipline is highly desirable.

Additional Information
• The role may require work outside standard business hours to support operational requirements and official events.
• Direct reports: 3 | Team size: approximately 24 plus casual employees.

How to Apply
Applicants must submit:
• Cover Letter (maximum 2 pages): outlining your interest and suitability for the role
• Resume: detailing relevant experience (max 2 - 4 pages)
• Two referees: preferably your current or most recent supervisor
• Eligibility: Applicants must be eligible to work in Australia

Applications must be submitted via SmartJobs by the closing date.

For a confidential conversation about the role, please contact email recruitment@broadleyhr.com.au.

Applications to remain current for 12 months.             

Job Ad Reference: QLD/684621/26

Closing Date: Thursday, 23 April 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• OOG Guideline for Applicants (1) (Word, 47KB)
  
  
  684621 26 Role Description (PDF, 167KB)