Skip links and keyboard navigation

Job search

Senior Child Safety Support Officer (Identified)


Child and Family; Region - North Queensland; Service Delivery - Child and Family; Townsville

To deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.

It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant’s background, knowledge, skills and experience as they relate to the cultural capabilities.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO4
Workplace Location Townsville region
Job ad reference QLD/684649/26
Closing date 21-Apr-2026
Job duration
Contact person Melinda Frisby
Contact details Phone: 4796 6502
Access the National Relay Service

Targeted Vacancy

It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.

Your responsibilities

The Senior Child Safety Support Officer's key responsibilities are to: 

  • Effectively and positively engage with children, families, carers and service providers (including both government and non-government agencies) as required to support children and parents to meet their identified case plan goals.
  • Provide individualised, high quality, and culturally appropriate supports to children and families subject to tertiary child protection intervention including, but not limited to; facilitation of positive family connection, referrals and advocacy for services, parent coaching and support of transition from care plans.
  • Work collaboratively with key stakeholders, children and parents to support the establishment and strengthening of effective safety and support networks, including connection to extended family and community.
  • Provide high quality, comprehensive casework support and advice to assist in informing decisions about the safety and protective needs of children where complex child protection concerns are present.  
  • Participate effectively as a team member in a multidisciplinary team to deliver well-planned family support services to vulnerable children and families. 
  • Actively contribute to a culture of continuous learning, training and professional development, to ensure practice knowledge and skills are contemporary and evidence-based. 
  • Prepare and maintain quality case records in accordance with departmental case management 

Your mandatory requirements 

  • Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency  
  • Possession of a “C” class driver's licence. 
  • It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

Job search


  1. Please use * for wildcard searches.
  2. Search exact phrase
    Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.

  3. Hold down the control (Ctrl) button and use your computer mouse to select multiple options

  4. Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  5. Salary (yearly) Leave blank if you are searching for casual jobs
  6. Total Remuneration Only used for Senior Medical or Executive positions

Need help? Contact us

If you have any questions about your account or accessing this website, please contact our helpdesk.

If you wish to view or update applications submitted for Queensland Health roles, please log in on the QH Careers site.

Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

Graduate portal

This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.

Visit the Queensland Graduate Portal

( https://www.graduates.qld.gov.au/ )
Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

Page feedback

  1. How satisfied are you with your experience today? *
View cookie preferences Please click here to view your cookie settings preferences for this site.