Join the Department of Customer Services, Open Data and Small and Family Business (CDSB) as an Information Management Advisor, where you will deliver excellence in customer service and work with talented people to make a difference and shape Queensland’s future.

This role provides an exciting opportunity for a valuable team member to join the Information Management team in delivering exceptional information management advice and support services to CDSB.

Job details

Your responsibilities
As the Information Management Advisor, you will
• Develop and maintain information and records management policies, procedures, and systems to ensure compliance with the Public Records Act 2023 and Information Privacy Act 2009, while monitoring and reporting on organisational adherence.
• Oversee the organisation's electronic document and records management systems (eDRMS) to ensure the security, accessibility, and integrity of information assets, including regular audits and system updates.
• Deliver training and support to staff on information management practices and collaborate with internal and external stakeholders, such as Queensland State Archives, to align with records management obligations.
• Review and assess information management processes to identify opportunities for innovation, prepare written correspondence (e.g., reports and briefing notes) and provide recommendations to enhance organisational capability and compliance.

What are we looking for?
The position requires an applicant who can:
• Demonstrate expertise in developing, implementing, and maintaining information and records management policies, procedures and systems, with a strong understanding of legislative requirements such as the Public Records Act 2023 and Information Privacy Act 2009.
• Effectively manage organisational information assets using electronic document and records management systems (eDRMS) and prepare high-quality written materials, including reports, briefing notes and recommendations, to support decision-making and ensure compliance with governance standards.
• Evaluate and improve information management practices by identifying risks, recommending enhancements, and staying informed about emerging trends and best practices in the field.
• Provide training and support to staff on information management systems and policies, while fostering strong collaboration with internal and external stakeholders, including Queensland State Archives, to promote consistent practices and build productive relationships.
Refer to the Role Description for a full list of responsibilities and what we are looking for.

Join our team - deliver excellence in customer service, make a difference and shape the future of Queensland. We celebrate diversity and invite applications from all backgrounds. For further information about this exciting opportunity, and how to apply, please see the attached Role Description.

Applications to remain current for 12 months. 

Job Ad Reference: QLD/685743/26
Closing Date: Tuesday, 5 May 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 685743 26 - Role Description (Word, 5.39MB)