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Correctional Manager Offender Development


Townsville Correctional Complex; Custodial Operations; Stuart

In this role you will ensure effective supervision and enhance the rehabilitation and reintegration of offenders. This is achieved by creating and implementing personalised programs, aiming to equip prisoners with the essential skills and support needed for a successful reintegration into society and to reduce the chances of reoffending.

Job details

Position status Permanent
Position type Full-time
Occupational group Management
Classification AO7
Workplace Location Townsville region
Job ad reference QLD/685767/26
Closing date 01-May-2026
Job duration
Contact person Silvi Baretta
Contact details Phone: 4430 5700
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The primary accountabilities of the Correctional Manager, Offender Development include:

• Lead, manage and oversee the provision of centre-based assessment, reintegration, rehabilitation, psychological, education, pastoral care, cultural services and meaningful activities to prisoners, ensuring these services are effectively delivered and meet the needs of prisoners.
• Participate in suicide prevention efforts within the correctional centre including the oversight and co-ordination of observation and risk assessments, including prisoners' mental health by overseeing the psychological teams and implementing appropriate interventions to mitigate the risk of self-harm.
• Lead collaborative relationships and networks with other centre stakeholders, such as Queensland Health, to ensure relationships for information sharing and continuity of care occur.
• Collaborate and coordinate with internal and external stakeholders, such as correctional staff, community organisations, and support services (e.g., contracted service providers, volunteers), to ensure a coordinated and comprehensive approach to offender rehabilitation and reintegration.
• Provide concise, informative, and timely briefings to the Superintendent, including the exchange of information between agencies to maximise the protection of the community in a timely manner.
• Contribute to the dynamic security of the centre as an integral member of the senior management team, engaging in broader centre safety and security activities such as operational decision making, multi-disciplinary assessment, management, and case co-ordination of individual prisoners, and, giving advice to the operational workforce and external stakeholders when required.
• Implement contemporary Human Resource management practices to effectively lead, develop, and nurture a skilled and engaged team, cultivating a positive workforce culture that fosters motivation, productivity, and a service-oriented working environment.
• Develop and maintain appropriate reporting systems and processes to facilitate effective performance, financial and resource management.
• Provide supervision and monitoring for emerging issues and risks that may arise outside of regular hours on a rotating 24x7 on-call basis; providing immediate and direct oversight, support and guidance to on-site Correctional Supervisors, and, the conduit to senior leadership for matters requiring higher delegation and / or briefing.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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