The Queensland Ambulance Service (QAS) is undertaking a project to transform patient information continuity and clinical decision-making support across the QAS patient journeys.

The Clinical Design & Implementation Manager, IACMP, is a key member of the Project Team, providing specialist expertise and leadership to help ensure the successful delivery of the change. The role is the subject matter expert in digital health and clinical solution design and implementation – grounded in human-centred design, service blueprinting, implementation science, and systems thinking – and is critical to achieving the project’s frontline benefits by ensuring the platform is clinically safe, operationally workable, and genuinely fit for the people who use it.

Job details

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• A strategic and engaging leader who understands and can navigate both the machinery of government - including strategic direction, political environment, public sector governance, policies, procurement discipline and accountability requirements - and the pace and commercial realities of the digital healthcare ecosystem; able to hold both worlds in tension and get the best from each to drive value based impact without compromising standards or integrity.
• Broad domain knowledge of the health and emergency services eco-system with demonstrated ability to balance user needs and expectations, business goals, technical feasibility, fiscal discipline, and organisational and government strategic ambition to deliver equitable, high-quality impact.
• Exceptional communication skills and a genuine curious and collaborative approach - a team builder who cultivates enduring and trusted professional relationships across disciplines, functions, agencies and sectors, including clinicians, operational leaders, ICT specialist, corporate leaders, external partners, industry and academia. Has the ability to influence and inspire at all levels with clarity and credibility.
• Demonstrated experience with digital health solution and clinical validation - including working with bespoke solutions, overseeing agentic and AI-enabled tooling design, testing, and clinical validation - with the curiosity, systems thinking and rigor to challenge assumptions, surface and drive creative solutions and keep pace with rapidly evolving technology in health service delivery where the inertia of the status quo is present.
• Proven well developed conceptual, analytical and problem-solving skills, including the ability to anticipate, identify risks, and define problems; seek root causes; and develop and implement practical and timely solutions, in consultation with project stakeholders.
• Demonstrated high level attention to detail, accuracy, and effective time management, with the ability to plan, prioritise, and manage multiple project activities and events under pressure, meet deadlines, and deliver outcomes in an environment of competing priorities and changing demands.

Mandatory/Special conditions/Other requirements

The following mandatory requirements, special conditions and/or other requirements apply to this role:

• Appointments to this position will require proof of qualification(s) and current registration as a health practitioner in Australia
• Applicants are required to hold an open Queensland “C” Class Driver's Licence (for a manual motor car) prior to the closing date for applicants. Interstate and international applicants must hold an equivalent licence at the time of applying and will be expected to obtain a Queensland Driver's Licence upon appointment.
• It is an express condition of employment for all people who are to perform roles with direct patient contact to be, and remain, vaccinated against the following infectious diseases during their employment: Diphtheria; Tetanus; Pertussis (Whooping Cough); Hepatitis B; Measles, Mumps, Rubella (MMR); Varicella (Chickenpox); Influenza. Please note, there may be additional vaccination requirements depending on individual circumstances as specified in the QAS Infection Control Framework.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 686159-26-Applicant Information Kit August 2025 (4) (PDF, 318KB)
  
  
  686159-26-Role Profile (Word, 1,012KB)