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Probation Services Officer
Brisbane Region; Community Corrections; Community Corrections & Specialist Operations; Upper Mount Gravatt
Community Corrections is responsible for the supervision of adults who have been sentenced to a community-based order by the courts or released to parole by Parole Board Queensland. Community Corrections has a strong commitment to keeping communities safe, and reducing the risk of re-offending by facilitating positive behavioural change in supervised individuals to enable them to lead more productive crime-free lives.
The Community Operations team based in Brisbane is a small team who support operational practice delivery for the Community Corrections Regions, monitor and report on practice and operational performance and trends and oversees practice leadership for the division
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West |
| Job ad reference | QLD/686276/26 |
| Closing date | 07-May-2026 |
| Job duration | Until 28.06.2026 with possible extension |
| Contact person | Tabatha McDouall |
| Contact details | Phone: 3320 9710 Access the National Relay Service |
The primary accountabilities of the Probation Services Officer include:
- Ensure supervision and monitoring of offenders on reparation and/or other orders in accordance with legislation and operating practice guidelines.
- Undertake direct interaction with offenders regarding the resolution of issues pertaining to reporting requirements and their ability to comply with order conditions.
- Identify and respond appropriately to risks arising from offender management including appropriate liaison with management as required.
- Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement.
- Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.
- Complete the administration of contravention documentation for offenders subject to community-based orders and/or other orders in consultation with Case Management Officers.
- Contribute to case management and sentence management activities for offenders.
- Demonstrate skills in report writing and case noting to a professional standard expected for the audience of both internal and external stakeholders.
- Develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole services.
- Conduct drug testing of offenders and maintain accurate statistics as required.
- Prepare accurate and timely breach documentation.
- Execute duties as an officer of the Court.
- Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities.
- Supervise offenders participating in community service work and undertake other surveillance activities as required within the district office;
- Develop and maintain relationships with key community stakeholder groups, community service sites, service providers and the community generally to enhance the community's regard for offender reparation.
- Assisting offenders for readiness and participation at community service project sites.
- Conduct quality control processes such as auditing of offender case-loads and completing annual workplace health and safety audits of community service site projects.
- Demonstrated ability to work within a small team environment and rely upon a generic skill-set to assist performance outcomes related to offender management.
- Emotional resilience to self-regulate and balance personal challenges that may arise whilst working and living in some of Queensland's most isolated communities.
- A genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promote a positive image of QCS.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
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686276-26-Role Description (PDF, 279KB)
Role Description
686276-26-Applicant information guide (PDF, 957KB)
Information Package for Applicants
