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Program Delivery Officer Level 2
Southern Queensland Correctional Centre; Custodial Operations; Spring Creek
Southern Queensland Correctional Centre (SQCC) is located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security. Women who enter the criminal justice system often come from lives characterised by sexual, emotional and physical abuse, domestic and family violence, substance addiction and mental health problems.
QCS provides a gender-responsive, trauma-informed approach to managing women with the goal of offering an opportunity to truly rehabilitate and escape the cycle that led to crime. It is important to recognise that to change a woman is to change a generation.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Education & Training |
| Classification | PO3 |
| Workplace Location | Brisbane - West,Toowoomba region,Ipswich region |
| Job ad reference | QLD/686311/26 |
| Closing date | 07-May-2026 |
| Job duration | |
| Contact person | Brooke Mahmut |
| Contact details | Phone: 07 5466 6958 Access the National Relay Service |
The primary accountabilities of the Program Delivery Officer (Level 2) include:
• Participate in planning activities to ensure prisoners have timely access to appropriate programs and interventions
• Co-facilitate moderate and high intensity general, violence and sexual offending programs to prisoners
• Administer appropriate assessments to prisoners and prepare prisoners for offender intervention programs
• Ensure offender program activities are consistent with evidence-based practice and deliver offender intervention programs in accordance with operational plans
• Monitor progress of prisoners during programs and related activities and report on progress
• Comply with program management procedures, standards and guidelines
• Identify and respond appropriately to risks arising from offender assessment and management
• Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to prisoner management
• Participate in case management activities as required for prisoners assessed as requiring program participation
• Provide timely information to relevant sites in relation to each prisoner's participation in programs for case management
• Monitor offender management files and programs to ensure continuity and consistency, ensuring records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current
• Ensure maintenance, accuracy and appropriateness of records and intervention reports for appropriate authorities
• Maintain program data, analyse assessment results and record information
• Provide advice to relevant officers regarding prisoner program suitability and/or other intervention activities
• Contribute to case management and sentence management activities for prisoners
• Support, coach and develop staff to effectively conduct their duties and identify opportunities for supporting colleagues in the effective delivery of programs
• Completion of Agency Supervisor and program facilitator training
• Provide supervision in accordance with Accountability Standards and QCS supervision model/approach
• Ensure the timely provision of program participation reports and advice to courts, parole boards and other agencies regarding prisoners progress in intervention
• Promote value of offender programs through effective collaboration with internal and external professional networks
• Develop productive relationships with service providers and the community generally to enhance the community's regard for offender programs
• Ensure the safety and security of self and others and the security and confidentiality of QCS property and information.
Mandatory requirements
• The possession of a tertiary qualification in psychology, social work, education or behavioural sciences.
• Membership or affiliation with a relevant professional association will be highly regarded.
• For Program Delivery Officers specialising in the delivery of violence and sexual offending programs you will be provided with training in the use of relevant assessment tools (appropriate treatment. This training is a mandatory requirement following appointment to a PDO position.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
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